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Address

Advanced Practice Management
7101 York Avenue South, Suite 300 Edina, Minnesota 55435-4407
Contact Us Today (952) 921-3360
YOUR TOP ISSUES IN DESCENDING ORDER
1. Insurance PPO/Third Party Write-Offs
2. Production, Growth, Filling Schedules, “Busyness”
3. Attracting New Patients, Marketing
4. Staff Issues, Motivation, Teamwork, Costs
5. Technology: Costs, Keeping Up, Going Chartless
PRODUCTION:
So far in 2014 (compared to 2013) is your practice production:
Metro Outstate
Up 44% 46%
Down 28% 30%
Even 28% 24%

 

COLLECTIONS:
So far in 2014 (compared to 2013) are your practice collections:
Metro Outstate
Up 48% 48%
Down 20% 25%
Even 33% 27%

 

NEW PATIENTS:
So far in 2014 (compared to 2013) are your new patients:
Metro Outstate
Up 34% 41%
Down 27% 28%
Even 38% 28%

 

BONUSES
Do you have a Staff Bonus/Incentive Plan? Yes 32.8%
Do you have Production Based Incentive for Hygiene? Yes 7.6%
Satisfaction in promoting a happy productive team? Rating of 7.0 (out of 10)

 

RAISES:
Have you given or plan to give staff raises in 2014?
Metro Outstate
Yes 40% 56%
No 28% 24%
Some/not all/variable 23% 14%
Not Sure 9% 7%

 

SOFTWARE
Satisfaction
Rating Avg.
Delta 216 30% 40%
HealthPartners PPO 39%
Medica 32%
Premier PPOs 41%
Met Life PPO 23%
Cigna PPO 21%
Aetna PPO 19%

 

TECHNOLOGY
Yes
Satisfaction

 

Rating Avg.
Cerec 24% 7.7
Spectra Caries Detector 1% 5.5
Diagnodent 34% 7.7
Digital Impressions Scanner 7% 7.4
Digital Radiography 73% 8.9
Fast Light Cure 61% 9.1
Mechanized Endo 58% 8.8
Magnifying Loupes-Hyg 51% 8.5
Isolite (dry field illumin.) 19% 6.9
Intra-Oral Camera 71% 7.8
Have Website 78% 7.3
Have Mobile Website 38% 8.0
Terminals in Tx Rooms 72% 9.0
Chartless 43% 8.7
Invisalign/Clear Correct/Other 21% 8.0
Oral Cancer Detection 17% 5.9
Perio Laser Treatment 12% 8.1
Cone Beam Imaging 6% 8.8
DIGITAL COMMUNICATION SOFTWARE
(e.g., Demand Force, Smile Reminders, Televox, Lighthouse, etc.)
Yes
38%
Rating
7.5 (out of 10)
INSURANCE PARTICIPATION

Yes
Connection PPOs
13%
Delta Premier (“regular” Delta)
87%
Delta PPO (formerly Preferred) 30%
Delta 216 33%
Dentemax PPOs 12%
HealthPartners PPO 43%
Medica 33%
Premier PPOs 38%
Met Life PPOs 25%
Cigna PPO 29%
Aetna PPO 25%
Other 16%
Have you dropped participation in a PPO in the last 12 months? 7%
Do you plan on leaving a PPO within 12 months? 4%
Have you joined a PPO network in last 12 months? 12%