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Advanced Practice Management
7101 York Avenue South, Suite 300 Edina, Minnesota 55435-4407
Contact Us Today (952) 921-3360
YOUR TOP ISSUES IN DESCENDING ORDER
1. Insurance PPO/Third Party Write-Offs
2. Attracting New Patients, Marketing
3. Production, Growth, Filling Schedules, “Busyness”
4. Technology: Costs, Keeping Up, Going Chartless
5. Practice Transition
6. Staff Issues, Motivation, Teamwork, Costs
7. Finding Staff
8. Associate Issues
PRODUCTION:
So far in 2015 (compared to 2014) is your practice
production:
Metro Outstate
Up 56% 62%
Down 23% 20%
Even 20% 17%

 

COLLECTIONS:
So far in 2015 (compared to 2014) are your practice collections:
Metro Outstate
Up 53% 62%
Down 20% 17%
Even 26% 19%

 

NEW PATIENTS:
So far in 2015 (compared to 2014) are your new patients:
Metro Outstate
Up 27.5% 48%
Down 32.5% 18%
Even 40% 30%

 

BONUSES
Do you have a Staff Bonus/Incentive Plan? Yes 36%
Do you have Production Based Incentive for Hygiene? Yes 8%
Satisfaction in promoting a happy productive team? Rating of 7.4 (out of 10)

 

RAISES:
Have you given or plan to give staff raises in 2015?
Metro Outstate
Yes 43% 68%
No 28% 17%
Some/not all/variable 21.5% 7.5%
Not Sure 7.5% 7.5%

 

SOFTWARE
Satisfaction
Rating Avg.
EagleSoft 32% 7.8
Dentrix 21% 8.2
SoftDent 18% 7.2
PEB XL Dent 17% 7.9
EZ Dental 2% 8.5
Open Dental 2% 8.0
Other* 8% 8.0

*8% different P.M. softwares–none with more than 2% of market share.

TECHNOLOGY
Yes
Satisfaction

 

Rating Avg.
Cerec 28% 8.1
E4D 3% 7.3
Online Bill Pay 18% 8.0
Patient Registration 27% 7.6
Diagnodent 42% 6.9
Digital Impressions Scanner 11% 8.0
Digital Radiography 83% 9.3
Fast Cure Light 66% 9.1
Mechanized Endo 74% 8.7
Magnifying Loupes-Hygiene 58% 9.0
Isolite 29% 7.6
Intra-Oral Camera 76% 8.1
Have Website 88% 7.6
Mobile Website 55% 8.0
Terminals 77% 9.1
Chartless 56% 9.1
Invisalign 36% 7.5
Perio Laser Treatment 16% 7.6
Cone Beam Imaging 11% 8.4
DIGITAL COMMUNICATION SOFTWARE
(e.g., Demand Force, Smile Reminders, Televox, Lighthouse, etc.)
Yes 48%

Rating 7.6 (out of 10)

INSURANCE PARTICIPATION

Yes
Connection PPOs 11%

Delta Premier (“regular” Delta) 86%

Delta PPO 33%
Delta 216 40%
Dentemax PPOs 12%
HealthPartners PPO 46%
Medica 35%
Premier PPOs 42%
Met Life PPOs 27%
Cigna PPO 33%
Aetna PPO 26%
Other 26%
Have you dropped participation in a PPO in the last 12 months? 11%
Do you plan on leaving a PPO within 12 months? 7%
Have you joined a PPO network in last 12 months? 9%