WDYSW was in Minneapolis on February 6, 2009. It was a hit! Imagine this kind of camaraderie in your office! Watch the slide show!
Watch the video on YouTube!
Collections Made Comfortable, The Team Approach...
September 17 – Chicago, IL September 24 – Bloomington, MN
Call for more information! (952) 921-3360 or email
What they're saying about Shelly:
Kelly Plante, Dental Assistant
“It was a great seminar. The speaker was full of energy and great ideas on a hard subject to discuss.”
Dr. Keith Ritter, Hoisington, KS
“A must.”
Laurie Acuna
“Excellent phone skills and new patient techniques.”
Sara Brown, Administrator
“Very informative and interesting.”
Dr. Brick Scheer
“Shelly does a very good job, especially the parts about making patients comfortable in all areas of the practice.”
Deanne, All Family Dental,
Drs. Timm and Schultz
“Shelly keeps it interesting and encourages questions.”
Leslie, Administrator
“Shelly is a very informative and interesting speaker. She keeps information rolling without a dull moment. Great new ideas!”
Rosemary McDougall, Jamestown, ND
“Reenforces the importance of teamwork and kindness.”
Mary Ann Grooters, Administrator
“Really, really applies to my everyday work. Definitely recommended to other offices.”
Dr. Michael Dold
“I can’t believe I enjoyed a collection seminar! This is information all of your staff needs to know.”
Dr. Joe Steven, Jr., KISCO
“I took my three business administrators to see Shelly Ryan with every intention of leaving them there at lunch while I went golfing. After the morning session, there was no way I wanted to leave. This meeting has something for every member of your team. If you get a chance to see Shelly, you don’t want to miss her seminar!”
Peg Leplante
“Awesome information. It was full of great information for a dental practice.”
Julie Przybyslki, Gilbert, MN
“Shelly had a great sense of humor and was fun to listen to. She had great ideas! Great seminar!”
R.H. Killjan, D.D.S.
“Ms. Shelly Ryan presented a range of information.”
Allan Nalbor, D.D.S.
“Enthusiastic, organized, on time. Practical knowledge.”
Nancy McFarland
“You were peppy and funny! Gave us useful information for daily use.”
Silvia Delfi
“It was very informative and helpful for every practice.”
Dr. Tony Wakim, Wichita, KS
“Great job and useful information and ready to use!”
Dr. Michael Dold, Wichita, KS
“I wish I would have had more staff members come. I cannot believe that I enjoyed a collection protocol seminar.”
Mark Olsen, D.D.S.
“Very useful information that can be incorporated into our office next week.”
Linda
“The interaction between speaker and audience was great. Very informative – helpful in presenting different and difficult situations to patients.”
Roberta McPhee
“I learned some new “phrase-ology” to many common problems regarding collection situations.”
Michelle Mallin
“This advice really does work!! I am so glad that I came and can’t wait for our next huddle. I learned so much. Thank you.”
Dr. Pamela McCullough,
Newton, KS
“Our entire staff attended and found it very informative. Shelly Ryan is a skilled and knowledgeable presenter.”
Carl Schreiner, DDS
“Engaging, comprehendible presentation on the least favorite aspect of dentistry.”
Joyce Roppe, Gilbert, MN
“I’ve been in collections for 20 years and this was the best seminar I have attended. I gave a 5 rating for overall presentation. This was just excellent!”
Claudia Essman,
Eagle Lake, MN
“I like the soft sell approach for financial arrangements. We used to have hard core. Our office is so much better now because of this soft sell!”
Adam Petty, DDS,
New Prague, MN
“Enjoyed the tips on how to communicate with patients. It’s a good seminar and worthwhile to attend.”
Gayle Hanson,
Maple Grove, MN
“Shelly has real experience with handling situations from a clinical staff point of view and administrative position. She’s easy to trust!”
Mary Chapman, Otsego, MN
“Honest communication with patients! Shelly kept things moving.”
Elise Redmond, Edina, MN
“Shelly is wonderful! I learned a lot!”
Jessica Smith, Otsego, MN
“Shelly involves everyone. You don’t feel that you’re being “talked at” in her seminar. Very useful information and time well spent. The speaker was very knowledgeable in the field and was very outgoing and fun. Thoroughly enjoyed.”
Rachel Hager, Eagle Lake, MN
“We were able to get different ideas/role playing on working with new patients. It was fabulous, except I wish our clinical staff was made to come as well.”
Dan Lam, DDS,
Brooklyn Park, MN
“Loved the energy and communication style of Shelly. Come and enjoy it!”
Moriah Loots, New Hope, MN
“Definitely worth the financial investment and time.”
Pam Tiedemann,
Worthington, MN
“Very informative – go!”
Monica Blackwell, RDH
“Very informative, smooth speaker. Loved it and that’s not easy to say about all CE seminars.”
Sarah Conway, Eden Prairie, MN
“Shelly presents herself as a real person not a robot whose only purpose is to repeat information. She also provides handouts so you can take the information home and reference it later. It was a personal, fun learning experience.”
Lisa Anderson, Cando, MN
“Enjoyed the openness of the seminar. It was wonderful, very informative and very educational.”
LuAnn Asleson, Brookings, SD
“Relaxing atmosphere, helpful suggestions, very worthwhile seminar. I’m glad we were here! This seminar was great! Shelly is a great motivator and speaker. Thank you.”
Marissa Ray, Eden Prairie, MN
“Shelly’s entertaining and allows us to laugh at frustrating situations.”
Annette Schmaus,
Estherville, IA
“Very informative and interesting seminar!”
Stacie Chaplinski,
Grand Forks, ND
“Thanks for all the information. I’m new to the front desk and appreciate the effort and the time. It’s been a great tool in the office!”
Rae Evenson, Houston, MN
“Very enthusiastic presenter. Pleasant, very knowledgeable and acknowledged each participant! Very current and pertinent to our practice.”
Kris Schmanski, Brookings, SD
“This gives me confidence that we’ll be able to move more patients into treatment.”
However, it’s not just about money. It’s harder to measure the increased personal satisfaction and sense of security our clients enjoy. Call 952 921 3360.
If you have a practice management question, email Bill, Shelly, or Matt, and it won't cost you a nickel!
More than 250 dentists will vouch for our integrity and competence. See more of our testimonials.
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Advanced Practice Management is a dental consultant group helping dentists with business decisions including staff training and seminars, hygiene production, third party payor, technology hardware and software, advertising, partnerships, and practice sale or acquisitions.
