Social Media

Address

Advanced Practice Management
7101 York Avenue South, Suite 300 Edina, Minnesota 55435-4407
Contact Us Today (952) 921-3360

References & Testimonials

We get more results for more clients than all other consulting firms in our state combined. Because each dental practice is different, we never use a canned approach.

Client Testimonials

Jake Peters, Rochester, MN
“Our small group practice has worked with APM for many years. During the day to day grind it’s easy to get lost in teeth, but APM keeps us on point from a business and systems standpoint. Plus, Bill is a true idea man, he always offers a fresh perspective and new ideas to help us grow and improve, and that’s something I really appreciate. Year in year out he keeps us moving forward.”
Mark T. Phillips DDS MS, Hermantown, MN<em>
“I really appreciate Heidi and Bill. Heidi has been prompt, clear, and concise in her advise.”
Dr. Megan Beuckens, Richfield, MN
“What a wonderful team of professionals to enhance any dental practice! I have worked with Matt at several different offices and his insight has been invaluable. Thank you for creating engaging meetings and in helping us achieve great results!”
Gerard J. Weingartner, DDS, Cottage Grove, MN
Jim Tomhave“Dear Bill, I would like to thank you for all the advice and help you have given to my staff and me over the past 15+ years. Your monthly statistics made me focus on the business management aspects of dentistry so that I could profitably enjoy practicing dentistry. Be it front desk, marketing or hygiene, your friendly staff worked diligently with my staff to develop protocols that were efficient and successful. This was done in a fun and enjoyable atmosphere! You and your staff were extraordinarily helpful when I developed some health issues, complicated by a new employee. Heidi helped train the financial coordinator and get her on a firm footing. Knowing you and your staff were available for help and advice was very reassuring. When the time came to sell my practice all the past years of your monthly reports made accessing the information for an appraisal fairly easy and immensely simplified the process. I appreciate the guidance you gave me over the years. I wish you the best! Thank you very much!”
Dr. Charles Duchsherer, Fargo, ND
Jim Tomhave“Over the last year I have had the pleasure of working with Matt through two separate practice transitions. Matt’s vast knowledge in practice management was essential when evaluating the practices and seeing the potential that each office possessed. I would highly recommend Matt for your practice transition.”
Jess office administrator, Cambridge, MN
“Heidi has helped us streamline the office and make things more efficient. We are using the computer for all financials and beginning to use it for recall. It is saving us time.
She has a gentle push and is proactive.”
Dr. Jim Tomhave, Cloquet, MN
Jim Tomhave“Bill helped us significantly increase our insurance allowances. His advice at a key juncture of practice transition has been very helpful.”
Dr. Cindy Drost-Sandy, Warroad, MN
Drost-Sandy“APM knows the Dental Market and what works in the rural areas. He has a common sense approach.”
Greg Kaake, Duluth, MN
Kaake“Bill sees the big picture. Our new patients are up. Matt and Shelly have been very helpful, too. I recommend their services to anyone.”
Dr. Bob Maley , St.Paul, MN
DrBobMaley“I’ve been through other consultants but in my opinion Rossi and his crew are the best. They’re not cookie cutter consultants. They developed a plan based on our particular resources and culture. We got the results they promised.”
Dr. Jim Wachlarowicz, Sauk Centre, MN
“Shelly is a good listener and has a good sense of staff issues. She has a strong experience base to draw from and customizes solutions in a way that work for us. She helps us keep our balance.”
Dr. Charles Bridgeford, Grand Forks, ND
Dr. Bridgeford“Matt knows my office and my team. Over the years, he has given us fantastic advice and we all look forward to his meetings.”
Dr. Chris Turman, Wishek, ND
leftimage_aboutus1“I have two busy offices that Matt has helped me organize. Very helpful advice anytime I ask.”
Dr. Craig Adelmann, Savage, MN
office307Cropped1-300x300“Matt’s been a big benefit to my office over the years – works well with my team. Matt has extensive experience working in both rural and urban practices. His background as an RDH supplements his skill set and helps him relate and connect with staff.”
Dr. Mike Pederson, Walker, MN
pederson“I can always count on Matt for the answers. He has been a fantastic addition to our team.”
Dr. Roger Bisbey, Rochester, MN
bisbey“Thank you and your great staff for all of your special help through all these years. I could not have accomplished all I have without your help.”
Susan, RDH, Park River, ND
bisbey“Heidi was recently to our office, Park River Dental, for another inservice. Any time Heidi has visited, she has been professional, informative, stayed on track, and also compassionate. I visited with her about an occurrence that was happening. She so tactfully brought up the subject to render some discussion. Did not skip a beat and make it appear as if it was an item she had prepared to discuss. Very Impressive. Heidi listens to each of us attentively. Great asset to your business. Thumps up!!”
Dr. Ryon Reckling, Sioux Falls, SD
Ryon-Reckling“After I purchased a practice, I hired Matt. In the first year, with his help we blew away all of our goals. Looking forward to next year!”
Dr. Casey Fines, Fargo, ND
CaseyFines“Matt pays for himself many times over.”
Dr. Janet Calcagno, Rochester, MN
DrCalcagno“My monthly calls with Kelly help me to stay on top of my online marketing efforts. She knows how to make practical sense of the data and thenshe works with my web company to assure that we are making the best use of our time and money to attract new patients. It is well worth every penny!”
Dr. James Keller, Richfield, MN
james-keller“APM gives very practical advice, tailored to my practice. Not a recipe. Shelly works well with my team and we have implemented realistic ideas from the stats. Their fees are reasonable and we have gotten great outcomes.”
Dr. Chris Bogue, Caroll, IA
chris-bogue
“Matt has helped us from office organization through associate transitions. I’m a big fan!”
Dr. Craig Rathjen, Blaine, MN
craig-rathjen“Kelly’s help has been extremely helpful in streamlining and prioritizing our marketing and new patient efforts. She explains things clearly and helps us keeps on top of things we need to do to build a solid internet presence and effective new patient welcome. She works hard and does a terrific job!”
Dr. Mari Bellmont, Eagan, MN
drbellmont“Shelly and the team provide helpful suggestions, keep us on track and reign us in when we start to falter.”
Dr. Christian Block, Monticello, MN
dr-christian-block“With Bill and his team’s help we significantly reduced PPO write offs and grew our practice. He delivered as promised.”
Dr. Pascal Dalseth, Apple Valley, MN
Dr_-Pascal-Dalseth“Bill Rossi and his staff have been invaluable. They have the ability to lend insight into the market place and provide useful feedback on what can help your practice most. I have enjoyed working with Kelly. She has a wealth of knowledge about social media and the use of online media to support and bolster your practice. I would recommend APM to anyone.”
Barb Huiras, Office Administrator, New Ulm, MN
“Robyn has been to our office a few times to help with Marketing and Front Desk. She actually drove to our office in a snowstorm to go with me to the businesses in town to hand out goody bags and a promotional letter. She also came to share ideas with our front desk after a long time employee retired. Robyn has a lot of useful information concerning Eaglesoft and how to properly use some of the reports, and to run ones that we hadn’t known about. She has been my “go to” person if I have questions. I love working with Robyn and hope to continue as I get more involved in Marketing for our office.”
Dr. Chad Boger, Plymouth MN
chad-boger“Thank you Shelly for a very productive and eventful day. You helped us push through some very important conversations and we are better off for it. Great guidance from all of you at APM! Kelly helped at the beginning of the day and Shelly at the end and beyond!”
Dr. Todd McGovern, Fergus Falls, MN
Todd-McGovern“Answers are only a phone call away. APM has helped us set up and reach goals and they let us know what’s happening in the dental community. My production has increased $100,000 per year for the last six years with Bill’s help.”
Dr. Carey Tri, Farmington, MN
carey_tri“In the time we have been working with Advanced Practice Management we have seen great results and really have appreciated their team approach at setting and achieving goals. Kelly has been extraordinarily helpful in garnering a strong marketing effort and possesses a wealth of knowledge with all aspects of marketing both internal and external. Bill has been wonderful with the team and they are highly motivated by his ideas and believe in his philosophy. Our team is enthused about the opportunity to set higher goals both professionally and personally and with the help of Advanced Practice Management they are confident they will see these through to fruition.”
Zenda, Associated Dentists of River Falls, River Falls, WI
“We have had Sheila working our delinquent accounts for several years. We have been very satisfied with the results she obtains. She stays on top of accounts and gives us reports in a timely manner. We have never received any complaints from our patients with regards to her contacting them. She uses tact and is always pleasant.”
Dr. George Wellner, Bemidji, MN
wellner36“Advanced Practice Management’s energy and enthusiasm is hard to match. They come up with new, up-to-date ideas, yet tried and tested in other offices, and presents it to the staff in an upbeat format.”
Dr. Ed Anderson, Jamestown, ND
DrEdAnderson“Matt’s the best! Very upbeat. Great Information over the years.”
Dr. Perry Sarle, Lewis Center, OH
lewis-center-dentist-perry-sarle“I want my friends to know how much you have helped our practice. I appreciate how you tailored a plan specific to our practice’s needs. The changes were subtle, effective, and embraced by the staff. Your consulting has been the best investment I’ve made in my practice. Thank you.”
Walter Bera, PhD, Founder, Director of the Kenwood Therapy Center
walter_bera“Bill consulted with me about increasing our business. With a few simple and very doable recommendations, our business has almost doubled! I could not recommend Bill more highly.”
Brenda Bukowski at Bukowski Dental, Superior, WI
“Thanks, Kelly, for helping us to develop a system to make it easy for patients to submit reviews for us online. It can’t be much simpler than that! I appreciate all of your help.”
Dr. Timothy Flor, Waseca, MN
tim-flor2“Thank you, Bill, for allowing me access to your newsletter and your wealth of information! I always glean useful and practical data from your team. Truly, I appreciate the relationship we have had in the past and we will continue to have in the future. I feel that you all provide a valuable service and commitment to the dentists of Minnesota and we all are better off for your dedication to our industry.”
Sapna at Boger Dental, Plymouth, MN
Sapna-Boger Dental“We learned great languaging skills from Shelly! We always have options and do not have to tell our patients no.”
Dr. Troy Schmitz, St. Cloud, MN
“Matt re-energized our office. His “Patient Centered” approach to treatment has renewed the staff’s enthusiasm and has been noticed by our patients. Thanks to his tutelage and the increase in office revenues, we no longer work Fridays!”
Dr. Steve Boger, Minnetonka, MN
boger“I have seen and worked with the best practice management gurus in the country. Our local guy, Rossi, is as sharp as any of them. He knows his stuff and it works….”
Dr. Betsy Ramsey, Minneapolis, MN
“You are always there to answer my questions about tough personnel situations. Your approach is more individualized without a cookbook formula. You just seem more genuinely savvy than most consultants. Thanks.”
Dr. Kapla, Bismarck, ND
KAPLA_“Matt respects the staff and our philosophy! Integrates ideas and systems that fit our area and needs!”
Dr. Dan Ross, Norwood Young America, MN
ROSS“You cannot afford to be without the assistance of a good practice management consultant given today’s constantly changing healthcare marketplace. They are the best!”
Dr. Bill Kotonias, Brooklyn Center, MN
kotonias“A single idea brought us an additional 170 new patients last year. They help make things happen!”
DeAnne, Central Park Dentistry, Mason City, IA
DeAnneCentralPark Dentistrypng“I would like to let Advanced Practice Management know that Sheila has been a blessing to our practice. She and I have been working together now for approximately two years. She has helped us tremendously in our collection process. Together we have changed a few things that has helped both my job and hers for the better. Sheila has a great step by step process that she uses for our collection process. I know she is very friendly with our patients as being a gentle reminder of their outstanding accounts. We have noticed great progress with her and she is wonderful to work with. Thank you Sheila.”
Dr. Mayer Levitt, Jodena Consulting, Providence, Rhode Island
levitt“Bill has great depth of knowledge in Dental Practice Management. He is a respected colleague, friend, and one of the few non-dentist practice consultants I’d recommend.” Subscribe to Dr. Levitt’s FeedBurner.
Dr. Michael Gallagher, Eden Prairie, MN
“I’ve been very fortunate to experience good practice growth even through a Delta transition. Bill Rossi’s advice has been very helpful over the years and I strongly recommend his consulting services.”
Dr. Sandy Parrott, Port Huron, MI
parrott“Very happy with Matt. Great ideas, great results, tailored to my office.”
Dr. Lisa Johnson, Grand Rapids, MN
“We had a phenomenal production total — one of the best the office has ever had. I really feel like all the things you’ve worked on with us are paying off, and our patients are benefiting, as well as the staff.”
Kristine Kaake, Duluth, MN
About Shelli Hesselroth: “Your professionalism and warm heartedness is a perfect combination that makes you a top-notch tutor. I feel confident that I will be able to master the skills needed for the task ahead of me thanks to you.”
Dr. Anthony Hilleren, Benson, MN
Hilleren“They sometimes take us out of our comfort zone but when we act on their advice, we improve.”
“We have utilized Sheila’s services for 1½ years. In the past we always had great intentions of better managing our own AR. However, it is a job that no one in the office enjoys and easily ignored. Once we connected with Sheila we had a low cost alternative to adding another part time team member. We are very satisfied with Sheila’s service and professionalism. Sheila has good results with a very “soft” touch. I would recommend Sheila to any office.”
Dr. Michael Ling, Blaine, MN
Ling“Kelly was very helpful in supporting our online presence. I appreciated her vast knowledge in regards to what we needed for our website and what needed to be done to help us to stay competitive.”
Dr. Dan Axvig, Bismarck, ND
Axvig“Over the years, Matt has helped us tremendously with our practice.”
Tina Funari, Office Manager, Maplewood, MN
“Shelly Ryan trained me for my first position at the front desk. She was patient, fun and positive. She knows how to work with people. As an office manager now I continue to value her ability and knowledge.”
Dr. Alan De Angelo, Homer Glen, IL
“You were the first consultant that ever dissected the practice and had a logical, unemotional approach to practice management. I like that.”
Dr. Paul Hauge, Centuria, WI
HAUGE-PAUL“Matt has been a great asset to our office over the years. Staff loves the meetings. His advice is tailored to our needs.”
Drs. Jennifer DeChant & Jennifer Herbert, Minneapolis, MN
dechante-herbert“Working with Bill Rossi and the APM team has completely changed the future of our practice. In the first year, our production increased by 28%, and the office ran much more smoothly. Our results have far outweighed our expectations. Hiring APM was, by far, the best decision we have made for our practice.”
Dr. Bill Dunbar, Glencoe, MN
dunbar100-3“Since hiring Advanced Practice Management, my production and collections have quadrupled.”
Dr. Ken McDougall, Jamestown, ND
“From start up systems through associate transition, Matt’s been there for us. We had 20% growth our first year and have had great growth on top of that ever since.”
Mr. Bill Boles, Office Manager, Sauk Rapids, MN
“Shelly’s communication style is effective for our business team. She gets information to them in a way that makes them feel comfortable, creates good relationships and, because of this, gets results.”
Dr. Tom Schoeneberger, Glencoe, MN
Schoenberger“I would tell anyone that wanted more out of their practice (more production, smoother days, more income, whatever is important to them) and are serious about it, that Bill Rossi can be a big help.”
Dr. Paul Roggow, Jackson, MN
roggow“Working with APM made my decisions regarding technology much easier. Their product and vendor knowledge simplified the process of getting bids and his reports outlining the long term cost of ownership allowed me to make an informed decision.”
Drs. Eric & Meghan Rambow, Morris, MN
Meghan-and-Eric-Rambow“One great meeting after another. Thanks, Matt.”
Dr. Julie Nyland, Sartell, MN
dr_nyland“Our team was floating on air when you left. To have four intense but fun sessions with Advanced Practice Management and for them to see the improvement for the practice because of their efforts, this is priceless and they are very happy and proud. Thanks for you great work. I have been through many training sessions for several industries, automotive and dentistry, but you are by far the best that I have ever witnessed. Your ability to reach people and have fun at the same time is incredible. You have no equal.”
Rosemary McDougall, Jamestown, ND
“Reinforces the importance of teamwork and kindness.”
Andrew Olsson, DDS
Woody-Oakes2“Bill helped tremendously when I was struggling to find the right path for my practice. I am about 6 months in since our first conversations and we have made several big changes in the practice for the better. The experience Bill brings to the table helped me be confident in making these decisions. We have reduced our PPO participation considerably and will be adding an associate soon. Thanks Bill and APM!”
Alison Godfrey, Office Coordinator - Weber Family Dentistry
Woody-Oakes2“I just had to email you and say what a huge asset Heidi is for your business. Every time she is here I learn something new and she is always available for an email or a phone call. I emailed her yesterday pertaining to an insurance question and instead of emailing me back she called me and walked me through it. This is not the first time she has done that. She is the best and I appreciate her!”
Lis Bradley - Lisbeth S Bradley DDS
Woody-Oakes2“I first met Bill Rossi when I read an amazing article he wrote for the McGill Hill newsletter. Even tho I am not in his part of the country I was impressed and Bill agreed to talk with me. We ended up working with Bill on several things, one being transitioning out of a PPO which is always a very scary thing to do. He held our hands and walked us through the process. The results have been impressive, we collect more and work less and have more time to fit fee for service patients into the schedule. Whenever I have a question or need a solution to a problem Bill and his team are always very responsive and have excellent suggestions for me and help with how to implement. I depend on and trust his expertise.”
Vickie Patient Care Coordinator - Kell Dental Arts
Woody-Oakes2“We feel like we have greater motivation and direction in our practice. You are going to help us get things done!”
Dr. Amy Reis, Cresco, IA
Woody-Oakes2“So happy with Matt. I just wish we would have known about him earlier.”
Dr. Woody Oaks, Excellence in Dentistry
Woody-Oakes2“Bill and Shelly are two of the best consultants in the country.”
Howard Farran - Founder, Dentaltown
Dr. Tom Weisbecker“Bill Rossi is one of the best…”
Dr. Caron Berg, Valley City, ND
CaronBerg“Matt has helped me from systems management through associate transition. He knows the North Dakota Market.”
Dr. Paul Johnson, Marshall, MN
Dr_PaulJohnson“Bill Rossi and his crew have a good feel for the dental environment and what works. They are very helpful in keeping the team and myself focused and on track.”
Dr. Tom Weisbecker, Sioux Falls, SD
Dr. Tom Weisbecker“Advanced Practice Management and Bill Rossi have provided excellent long-term advice. They have a proven track record in helping advance the qualities of our practice.”
Dr. Jason Aanenson, Freeman, SD
“Matt has great ideas and systems that work well for us in a rural setting. He has a common sense, patient centered approach. Hire him!”
Dr. Scott Hansen, Charles City, IA
Dr. Scott Hansen“Since hiring Matt at Advanced Practice Management, my practice has doubled in size. I really appreciate the advice.”
Dr. Eric Recker, Pella, IA
dr-eric-recker-dental-care-pella-iowa-240x300“We look forward to every meeting with Matt. He relates extremely well with my staff.”
Dr. James Johnson, Fargo, ND
dr-johnson2“I first worked with Matt as an associate for another Doctor. I hired him after I purchased my own practice and still have him on board. Respects my staff and provides excellent info.”
Dr. Meaghan Neuberger, Sioux Falls, SD
neuberger“Our experience with Matt has been positive and eye opening. The many small adjustments he’s helped us make have made our practice less stressful and more fun, without being invasive or difficult. Our staff has really enjoyed working with him and we look forward to every visit.”
Marilyn - Practice Manager, Long Prairie Dental Care
“Shelly is very upbeat, gives the team a boost when we need it, (sometimes even if we don’t want it!) and is available as a day to day resource. She helps us focus on areas that get put by the wayside. Meetings include everyone and help with teamwork. The monthly reports are valuable as well.”
Dr Ross Hock, Canton, Michigan
hock“Bill and his team have been a great resource for me in the advancement of my dental practice. He has consistently given me great advice on topics ranging from questions about staffing issues, integration of a new associate as well as the acquisition and integration of an outside dental practice into my own. Bill also helped me through a major PPO transition. I would recommend him without hesitation.”
Dr. Shandra Rosenfeldt, Fargo, ND
Dr Shandra Rosenfeldt“Shelly came highly recommended by two of my colleagues. She helped my practice with the patient flow and patient education among other things but not in a high pressure sales way! With Shelly’s help, we grew and expanded to double our capacity in under two years and helped me enjoy dentistry again.”
Dr. Mike Toninato, Prescott, WI
mike-toninato“Matt delivers, no question about it! He knows his way around a dental office and anticipates problem areas before they happen. From office systems to associate transitions, I trust him.”
Dr. Chad Brown, Sheldon, IA
dr-chad-brown“Never a dull moment working with Matt. I trust him to advise me on my business. What else can I say?!”
Carrie Roberts, Office Administrator Greenhaven Family Dental, Baxter, MN
“We would like to thank you for the great year. Things have really turned around for our office. The advice offered has been sound, easy to implement, and the results have been outstanding. The most important thing is to actually follow your recommendation. When we do, great things happen! Your advice works so well because it fits perfectly with the culture we strive to create for the care of our patients. All of the pieces fit together and we have a strong and dedicated team who really help make things click. We look forward to taking the next step in our growth model.”
Dr. Melissa Hutchens, Cambridge, MN
Dr_-Melissa-Hutchens“With Bill and his team’s help in tuning up our systems and PPO transitions, we have added thousands per month to our bottom line! If you are suffering from PPO write-offs, talk to them!”
Dr. Kurt Huether, St. Francis, MN
KurtHuetherdds“You guys work so hard to help us dentists get good reviews that I thought it high time we send kudos to you. We got our end of year numbers back this morning and if not for the advice given by Advanced Practice Management, I’m convinced we’d have far worse numbers for the bottom line we were up from last year! So thanks from us at St Francis Dental Care.”
Dr. Ken McDougall, Jamestown, ND
Ken-McDougall“You can count on Matt’s experience to answer difficult questions and problem solve. Over the past ten years “we’ll ask Matt” has become a common phrase in our office.”
Dr. Roy Krengel, Bloomington, MN
roy-krengel“After purchasing a practice, I hired APM to help us set up and modernize our business systems. With their help we have experienced good growth in new patients and everything else!”
Dr. Joseph Gendler, Hopkins, MN
joseph-gendler“Bill Rossi’s advise on insurance-related topics has worked very well. Our work with him has added many 1000s of dollars to our bottom line.”
Dr. Jeff Rozinka, St. Paul, MN
jeff-rozinka“We can thank Matt for creating most of our systems as well as the “culture” at Great River Dental.”
Dr. Chip Cook, Edina, MN
chip-cook“Kelly is persistent! I know I can count on her to keep me and my website up to date with Google’s ever-changing developments.”
“I tried an expensive big name consulting firm from out-of-state. I got much better results with Advanced Practice Management. They understand this area, and their programs are tailored to my practice, not canned.”
Drs. Murray and Beth Greer, Minot, ND
murray-greer“Matt’s incredibly motivating. He has helped our practice immensely.”
Dr. Keith Abrahamson, Chanhassen, MN
abrahamson14“I would not be where I am today without APM’s help. Thank you for the good advice.”
Dr. Kurt Albright, Fosston, MN
Kurt_Albright“Matt’s High-Octane Tune-Up is a must for all dentists who are looking to bring their practices to the next level. Overall attitudes and production are up much higher than expected!”
Dr. Doug Bauer, Eagan, MN
dr-bauer“Kelly has helped us to organize our web strategy. She has the ability to convey the technical aspects of the Internet in a way that anyone can understand. She is really down to earth and easy to work with and our time together has been very productive.
I find Shelly’s services with Advanced Practice Management to be enthusiastic and very helpful, specifically on how to say things. She has a way of turning language into caring and concern. It makes it easier to communicate with patients. They (Advanced Practice Management) have excellent knowledge and ideas in regard to marketing, surveys and trends in the area.”
Dr. Gilly Calcagno, Rochester, MN
DrCalcagno“I thought I knew how to run a practice until I met Bill Rossi. He taught me how to interpret numbers so that we could make changes that would influence the practice.”
Dr. Ron Evenson, Houston, MN
ron-evenson“I just thought I’d let you know how valuable you have been to our practice. You have facilitated many changes in the way our office functions and we have achieved steady improvement in our profitability without changing our basic office personality which displays a genuine concern for our patients. These are some of the changes that stand out.
-Increasing the profitability of the hygiene department.
-Implementing skills to reduce accounts receivable by more than 100%. Increasing up front payments from 20% to 40%. Implementing consistent finance arrangements and using outside credit sources.
-Improving staff efficiencies and teamwork.
-Utilizing practice data to implement change.
Thanks again for your skills, insights and ability to work with me and my staff. I look forward to our continuing relationship. I know our practice will become even better.”
Dr. Jerry Appeldoorn, Northfield, MN
jerry-appeldoorn“An excellent wealth of knowledge about the business side of dentistry in Minnesota. A great yardstick by which to measure how our practice is doing compared to the numbers. I have gone to many seminars and listened to tapes and realized that Advanced Practice Management is very up-to-date and flexible in their philosophy. They are very willing to customize a program that fits with any dentist’s own philosophy.”
Dr. Tom Hauge, Osceola, WI
HAUGE-TOM“We love the material and the results we’ve gotten with Matt’s help. Great ideas, better follow through.”
Dr. Doug Williams, Bemidji, MN
Dr_-Doug-Williams“Thank you, Kelly, for your contributions in creating our new website. Your expertise proved invaluable from the start! To use a dental analogy: Great River Dentistry’s web presence was in need of better function as well as some esthetic adjustments. You explained the diagnosis in a complete and understandable manner. With great care you shared with my daughter, Baret, and me what options were available and what reasonable expectations could be derived from different courses of therapy (modify old website, create new site or do nothing). With our understanding of the issues at hand you guided us through the maze of potential strategies and website developers giving us the benefits of each. For the treatment phase, Kelly, thank you for embracing my suggestion that we consider Russell Herder as the facilitator of the project. Neil James and Emily Halva at Russell Herder each independently expressed their appreciation of your working knowledge of the interface between information technology and dentistry. At Great River Dentistry, we are very pleased with our new website and I thank you, Kelly, for your continued guidance and support through this project.”
Dr. Roger Bisbey, Rochester, MN
“Seminars in practice management are so overwhelming in volume and drastic ideas. Advanced Practice Management picks from their knowledge and others to figure out what will work best for you in your own type of practice.”
Dr. Richard Timm, Oakdale, MN
dr_timm_formal“Advanced Practice Management’s energy and enthusiasm is hard to match. They come up with new, up-to-date ideas, yet tried and tested in other offices and presents it to the staff in an upbeat format. They have ideas which work in the real world.”
Dr. John Gorton, Staples, MN
GORTON-SHELLY-LTR“I appreciate so very much what you have done for my practice and for my peace of mind. I think our gains have been substantial and I credit the change to you and what you have done for me.”
Sara Brown, Administrator
“Very informative and interesting.”
Mary Ann Grooters, Administrator
“Really, really applies to my everyday work. Definitely recommended to other offices.”
Leslie, Administrator
“Shelly is a very informative and interesting speaker. She keeps information rolling without a dull moment. Great new ideas!”
Dr. Mike Wolf, Columbia Heights, MN
“I have been out of the Delta network for years and my practice had stagnated. Bill and his staff got us revved up again and we have now experienced two years of solid growth.”
Dr. Dennis Hulbert, Crystal Falls, MI
“Matt is motivating for the entire staff. We all look forward to his visits. Great results.”
Dr. Sue Dullard , Big Fork, MN
dullard“Before hiring Matt, one of my goals was a happy well-paid staff. Production and collections are way up. Everyone is happy and excited about the future.”
Dr. Dean Erickson
Erickson-Dean“Knowing that APM works with many other dental practices in the area has helped me feel secure and comfortable with our protocols and procedures. It allows me to sleep at night.”
Dr. Rich Capp, Anoka, MN
Capp“Thank you for your excellent advice about technology in the office and how not to buy equipment. “About 4 years ago I was at a digital seminar at the Chicago midwinter and the presenter recommended several Installers nationwide, and Ted was one of them. We talked and he looked at the plans of the office, and afterwards and decided that the costs at that time outweighed the benefits. Ted’s honest advice saved me thousands.”
Drs. Karl Berg and Mike Skramstad, Orono, MN
“Impressive piece of work by Marv. It shines.” Dr. Karl Berg “Awesome job Marv. Love it!” Dr. Michael Skramstad
Bill Boles, Office Manager, Sauk Rapids, MN
“Kelly is terrific, just what we needed to jump-start something we had kept putting off for years. Her insights and knowledge are refreshing and her time with our office gave us a new level of enthusiasm. Subsequent visits have kept us on track, given us the chance for further clarification, saved us time, and was worth every minute.”
Marsha L. Hansen, Office Manager, St. Cloud, MN
“Sheila is absolutely wonderful to work with. Her approach to our patients is done with “kindness” and consistency. She’s compassionate in her dealings with her clients, and professional. I would highly recommend her to other offices in helping to retrieve past due balances. The work is thorough and her communication with me is excellent.”
Drs. Chris Bogue & Cathy Tigges, Carroll, IA
“Hire Matt. This will be the best thing you’ve ever done for your practice!”
Dr. John Utoft, Tyler, MN
Utoft“Hiring Matt was the second best thing I’ve done for my practice, second only to hiring my hygienist.”
Tami, Albert Lea Dental, Albert Lea, MN
“Sheila has made collecting past due accounts easy! She is very patient and understanding when handling the collection calls. She treats the people with respect but yet gets the job done! She understands that by working with people you are much more successful with collections. She has helped us reduce our A/R Ratio by over 20% and has helped to keep good patient/client relationships by taking out some of the “uncomfortable” conversations you may need to have sometimes. Simply give Sheila the information and she does the rest!”
Dr. Craig Rude, Fergus Falls, MN
Rude“Matt knows the dental market and has a great sense on how to make things more efficient and productive.”
Drs. Doug Soseman & Ryan Bygness, Denison, IA
soseman-bygness“Matt has been a tremendous asset to our practice. Respects the staff and gets results.”
Dr. James Zenk, Montevideo, MN
James-K_Zenk“We’ve worked with Matt for well over a dozen years. He has helped our practice grow tremendously. Always tailored, never canned advice.”
Lorraine Dudley, IDR, Business Operations Specialist
lorraine-dudley“I have had the pleasure of meeting and working with Kelly through Advanced Practice Management. Kelly provides a tremendous service for my clients helping to develop their Internet optimization. She exemplifies a dependable work ethic and remarkable knowledge and skills with Internet development. It is a tribute to her strengths that she successfully carries out her role. One of your best business decisions you will make is having Kelly assist your practice with your Internet needs.”
Dr. Flodin, Stillwater, MN
flodin“We tried a big name outside consulting firm and we were not impressed. Matt and APM were exactly what we needed.”
Dr. Paul Amble, St. Paul, MN
amble“We received your note and I wanted to acknowledge the years of expert advice you provided. Without a doubt, the analysis and golden nuggets you provided during regular phone conversations and in-office meetings helped propel my office to reduced write-offs percentages, increased dollars of both production and collections and significant growth. I truly apprecia te your consult ing knowledge and the straight forward methods you and your team used for us over the years. RegardS~ Paul D. Amble, DDS.”
John Magnoski, Photographer
John-Magnoski-Photographer“The team at APM is awesome! It is clear that they care about their client’s success. Working with Kelly has been a joy. She is very easy to work with, and has a flair for keeping projects moving forward to the benefit of her clients.”

You’re Just 20 Minutes Away From A Better Year.

Call (952) 921-3360 Or Email To Schedule Your Free Consultation.


Learn More About APM:

 

Video Testimonials