References & Testimonials

We get more results for more clients than all other consulting firms in our state combined. Because each dental practice is different, we never use a canned approach.

Client Testimonials

[column md=”6″]

[panel type=”info” heading=”Dr. Stephen Saunders (Waupaca Dental Excellence)”]
“It became a time in my career where I was sick of being abused by dental insurance. My accountant gets paid fairly, my electrician gets paid fairly, my computer guys get paid fairly. I balance my fees so they are fair, so why was I having to give 20% or more of my fees up because my patients have discount insurance plans? I didn’t pick their plans.I came across Bill Rossi’s website and contacted him. What was impressive was that we made a decision to drop out of network with the largest dental insurance provider in my area. I didn’t do it emotionally, we did it mathematically. Bill breaks down exactly how my office was doing compared to the average office. He breaks down how many patients are on insurance plans. He gives you a realistic view on potential loss of patients AND potential increase in revenue with changing network status. So here I am 2 years later after becoming 100% fee for service. The dream of every dentist. I just want to do great work for my patients and get paid fairly. Turns out that patients come to me because they like the care they get. Yes, some patient left after changing status, BUT way more stayed and now my dental insurance chains are off. I can’t thank Bill enough. Dentists are smart professionals, we just need to do some basic second grade math and take emotion out of insurance choices.” [/panel]

[panel type=”info” heading=”Aileen Helton D.D.S, Carmel, IN”]
“I enlisted Bill Rossi’s help in October of 2018 after listening to his podcast with Dentaltown’s Howard Farran. His thorough analysis and strategic game plan allowed us to drop 6 PPO insurance plans and be in a great position to handle the pandemic. I am so grateful for Bill. He’s a great guy who is always available and willing to help. I highly recommend him to any dentist who is thinking about dropping PPOs.” [/panel]

[panel type=”info” heading=”Dr Chris Leiszler, Baldwin City, KS”]
“I think most dentists have a lot of trepidation when it comes to freeing themselves of the restraints of dental insurance. It’s difficult to remove the emotion from the decision-making process, but Bill Rossi was able to do that for me. He will objectively analyze your situation and shoot straight with you on the best way to proceed, based on his many years of experience.” [/panel]

[panel type=”info” heading=”Dr Alan May, Virginia”]
“I was working five full days a week and feeling overwhelmed. Bill helped me with some key, strategic moves over the course of the uncertainty last year. Those moves resulted in me only working four days a week at a much more relaxed pace now. The net profit of the practice has even gone UP compared to before. I don’t even do most of the good things Bill’s recommended, but if I liked dentistry enough to want to work more, I bet we’d be able to really turn it on.” [/panel]

[panel type=”info” heading=”Dr Nate Henderson, TN”]
“I feel like we have great confidence dropping insurance in the future as a result of all your guidance.” [/panel]

[panel type=”info” heading=”Dr. David Parks, Clinton, MS”]
“Bill’s advice helped us through two PPO transitions. Like most Dentists would be, I was a little nervous about doing this but it has worked out well. Collections are up by thousands per month.” [/panel]

[panel type=”info” heading=”Dr Randy Julian, Apple Valley MN”]
“Bill, I want to thank you and Matt for the good job you did in helping me with my practice transition. It has worked out very well for me and I feel my patients are and will be well taken care of.” [/panel]

[panel type=”info” heading=”Sara Riley”]
“Everyone at APM is so great! We’ve been working with Heidi on our marketing campaigns and are more than thrilled! She is so thorough, explains everything in a way we all understand, and presents the information in an easy to read format. And we’re having great results!!! We can’t recommend APM and their services enough!” [/panel]

[panel type=”info” heading=”Jake Peters, Rochester, MN”]
“Our group practice has worked with APM for many years. During the day to day grind it’s easy to get lost in teeth, but APM keeps us on point from a business and systems standpoint. Plus, Bill is a true idea man, he always offers a fresh perspective and new ideas to help us grow and improve, and that’s something I really appreciate. Year in year out he keeps us moving forward.” [/panel]

[panel type=”info” heading=”Mark T. Phillips DDS MS, Hermantown, MN”]
“Heidi Benson is my consultant. She gave me some advice about six months ago that has absolutely transformed my practice. We now have an absolutely, totally changed situation up at the front desk. It’s way better. Our accounts receivable is down by $180,000! It’s hard for me to say how valuable that information was for me personally and for the practice. Thank you.” [/panel]

[panel type=”info” heading=”Dr. Megan Beuckens, Richfield, MN”]
“What a wonderful team of professionals to enhance any dental practice! I have worked with Matt at several different offices and his insight has been invaluable. Thank you for creating engaging meetings and in helping us achieve great results!” [/panel]

[panel type=”info” heading=”Gerard J. Weingartner, DDS, Cottage Grove, MN”]
Jim Tomhave“Dear Bill, I would like to thank you for all the advice and help you have given to my staff and me over the past 15+ years. Your monthly statistics made me focus on the business management aspects of dentistry so that I could profitably enjoy practicing dentistry. Be it front desk, marketing or hygiene, your friendly staff worked diligently with my staff to develop protocols that were efficient and successful. This was done in a fun and enjoyable atmosphere! You and your staff were extraordinarily helpful when I developed some health issues, complicated by a new employee. Heidi helped train the financial coordinator and get her on a firm footing. Knowing you and your staff were available for help and advice was very reassuring. When the time came to sell my practice all the past years of your monthly reports made accessing the information for an appraisal fairly easy and immensely simplified the process. I appreciate the guidance you gave me over the years. I wish you the best! Thank you very much!” [/panel]

[panel type=”info” heading=”Dr. Charles Duchsherer, Fargo, ND”]
Jim Tomhave“Over the last year I have had the pleasure of working with Matt through two separate practice transitions. Matt’s vast knowledge in practice management was essential when evaluating the practices and seeing the potential that each office possessed. I would highly recommend Matt for your practice transition.” [/panel]

[panel type=”info” heading=”Jess office administrator, Cambridge, MN”]
“Heidi has helped us streamline the office and make things more efficient. We are using the computer for all financials and beginning to use it for recall. It is saving us time.
She has a gentle push and is proactive.”[/panel]

[panel type=”info” heading=”Dr. Jim Tomhave, Cloquet, MN”]
Jim Tomhave“Bill helped us significantly increase our insurance allowances. His advice at a key juncture of practice transition has been very helpful.” [/panel]

[panel type=”info” heading=”Dr. Cindy Drost-Sandy, Warroad, MN”]
Drost-Sandy“APM knows the Dental Market and what works in the rural areas. They has a common sense approach.”[/panel]

[panel type=”info” heading=”Greg Kaake, Duluth, MN”]
Kaake“Bill sees the big picture. Our new patients are up. Matt and Shelly have been very helpful, too. I recommend their services to anyone.” [/panel]

[panel type=”info” heading=”Dr. Bob Maley , St.Paul, MN”]
DrBobMaley“I’ve been through other consultants but in my opinion Rossi and his crew are the best. They’re not cookie cutter consultants. They developed a plan based on our particular resources and culture. We got the results they promised.” [/panel]

[panel type=”info” heading=”Dr. Jim Wachlarowicz, Sauk Centre, MN”]
“Shelly is a good listener and has a good sense of staff issues. She has a strong experience base to draw from and customizes solutions in a way that work for us. She helps us keep our balance.”[/panel]
[panel type=”info” heading=”Dr. Charles Bridgeford, Grand Forks, ND”]
Dr. Bridgeford“Matt knows my office and my team. Over the years, he has given us fantastic advice and we all look forward to his meetings.”[/panel]
[panel type=”info” heading=”Dr. Chris Turman, Wishek, ND”]
leftimage_aboutus1“I have two busy offices that Matt has helped me organize. Very helpful advice anytime I ask.”[/panel]
[panel type=”info” heading=”Dr. Craig Adelmann, Savage, MN”]office307Cropped1-300x300“Matt’s been a big benefit to my office over the years – works well with my team. Matt has extensive experience working in both rural and urban practices. His background as an RDH supplements his skill set and helps him relate and connect with staff.” [/panel]
[panel type=”info” heading=”Dr. Mike Pederson, Walker, MN”]
pederson“I can always count on Matt for the answers. He has been a fantastic addition to our team.” [/panel]

[panel type=”info” heading=”Dr. Roger Bisbey, Rochester, MN”]
bisbey“Thank you and your great staff for all of your special help through all these years. I could not have accomplished all I have without your help.” [/panel]

[panel type=”info” heading=”Susan, RDH, Park River, ND”]
bisbey“Heidi was recently to our office, Park River Dental, for another inservice. Any time Heidi has visited, she has been professional, informative, stayed on track, and also compassionate. I visited with her about an occurrence that was happening. She so tactfully brought up the subject to render some discussion. Did not skip a beat and make it appear as if it was an item she had prepared to discuss. Very Impressive. Heidi listens to each of us attentively. Great asset to your business. Thumps up!!” [/panel]

[panel type=”info” heading=”Dr. Ryon Reckling, Sioux Falls, SD”]
Ryon-Reckling“After I purchased a practice, I hired Matt. In the first year, with his help we blew away all of our goals. Looking forward to next year!” [/panel]

[panel type=”info” heading=”Dr. Casey Fines, Fargo, ND”]
CaseyFines“Matt pays for himself many times over.”[/panel]

[panel type=”info” heading=”Dr. Janet Calcagno, Rochester, MN”]
DrCalcagno“My monthly calls with APM help me to stay on top of my online marketing efforts. They know how to make practical sense of the data and then they work with my web company to assure that we are making the best use of our time and money to attract new patients. It is well worth every penny!”[/panel]

[panel type=”info” heading=”Dr. James Keller, Richfield, MN”]
james-keller“APM gives very practical advice, tailored to my practice. Not a recipe. Shelly works well with my team and we have implemented realistic ideas from the stats. Their fees are reasonable and we have gotten great outcomes.” [/panel]

[panel type=”info” heading=”Dr. Chris Bogue, Caroll, IA”]
“Matt has helped us from office organization through associate transitions. I’m a big fan!” [/panel]

[panel type=”info” heading=”Dr. Craig Rathjen, Blaine, MN”]
craig-rathjen“APM’s help has been extremely helpful in streamlining and prioritizing our marketing and new patient efforts. They explain things clearly and helps us keeps on top of things we need to do to build a solid internet presence and effective new patient welcome. They work hard and does a terrific job!” [/panel]

[panel type=”info” heading=”Dr. Mari Bellmont, Eagan, MN”]
drbellmont“Shelly and the team provide helpful suggestions, keep us on track and reign us in when we start to falter.” [/panel]

[panel type=”info” heading=”Dr. Christian Block, Monticello, MN”]
dr-christian-block“With Bill and his team’s help we significantly reduced PPO write offs and grew our practice. He delivered as promised.” [/panel]

[panel type=”info” heading=”Dr. Pascal Dalseth, Apple Valley, MN”]
Dr_-Pascal-Dalseth“Bill Rossi and his staff have been invaluable. They have the ability to lend insight into the market place and provide useful feedback on what can help your practice most. I have enjoyed working with Kelly. She has a wealth of knowledge about social media and the use of online media to support and bolster your practice. I would recommend APM to anyone.” [/panel]

[panel type=”info” heading=”Barb Huiras, Office Administrator, New Ulm, MN”]
“Robyn has been to our office a few times to help with Marketing and Front Desk. She actually drove to our office in a snowstorm to go with me to the businesses in town to hand out goody bags and a promotional letter. She also came to share ideas with our front desk after a long time employee retired. Robyn has a lot of useful information concerning Eaglesoft and how to properly use some of the reports, and to run ones that we hadn’t known about. She has been my “go to” person if I have questions. I love working with Robyn and hope to continue as I get more involved in Marketing for our office.” [/panel]

[panel type=”info” heading=”Dr. Chad Boger, Plymouth MN “]
chad-boger“Thank you Shelly for a very productive and eventful day. You helped us push through some very important conversations and we are better off for it. Great guidance from all of you at APM! Kelly helped at the beginning of the day and Shelly at the end and beyond!” [/panel]

[panel type=”info” heading=”Dr. Todd McGovern, Fergus Falls, MN”]
Todd-McGovern“Answers are only a phone call away. APM has helped us set up and reach goals and they let us know what’s happening in the dental community. My production has increased $100,000 per year for the last six years with Bill’s help.” [/panel]

[panel type=”info” heading=”Dr. Carey Tri, Farmington, MN”]
carey_tri“In the time we have been working with Advanced Practice Management we have seen great results and really have appreciated their team approach at setting and achieving goals. Kelly has been extraordinarily helpful in garnering a strong marketing effort and possesses a wealth of knowledge with all aspects of marketing both internal and external. Bill has been wonderful with the team and they are highly motivated by his ideas and believe in his philosophy. Our team is enthused about the opportunity to set higher goals both professionally and personally and with the help of Advanced Practice Management they are confident they will see these through to fruition.” [/panel]

[panel type=”info” heading=”Zenda, Associated Dentists of River Falls, River Falls, WI”]
“We have had Sheila working our delinquent accounts for several years. We have been very satisfied with the results she obtains. She stays on top of accounts and gives us reports in a timely manner. We have never received any complaints from our patients with regards to her contacting them. She uses tact and is always pleasant.” [/panel]

[panel type=”info” heading=”Dr. George Wellner, Bemidji, MN”]
wellner36“Advanced Practice Management’s energy and enthusiasm is hard to match. They come up with new, up-to-date ideas, yet tried and tested in other offices, and presents it to the staff in an upbeat format.” [/panel]

[panel type=”info” heading=”Dr. Ed Anderson, Jamestown, ND”]
DrEdAnderson“Matt’s the best! Very upbeat. Great Information over the years.” [/panel]

[panel type=”info” heading=”Dr. Perry Sarle, Lewis Center, OH”]
lewis-center-dentist-perry-sarle“I want my friends to know how much you have helped our practice. I appreciate how you tailored a plan specific to our practice’s needs. The changes were subtle, effective, and embraced by the staff. Your consulting has been the best investment I’ve made in my practice. Thank you.” [/panel]

[panel type=”info” heading=”Brenda Bukowski at Bukowski Dental, Superior, WI”]
“Thanks, Kelly, for helping us to develop a system to make it easy for patients to submit reviews for us online. It can’t be much simpler than that! I appreciate all of your help.” [/panel]

[panel type=”info” heading=”Dr. Timothy Flor, Waseca, MN”]
tim-flor2“Thank you, Bill, for allowing me access to your newsletter and your wealth of information! I always glean useful and practical data from your team. Truly, I appreciate the relationship we have had in the past and we will continue to have in the future. I feel that you all provide a valuable service and commitment to the dentists of Minnesota and we all are better off for your dedication to our industry.” [/panel]

[panel type=”info” heading=”Sapna at Boger Dental, Plymouth, MN”]
Sapna-Boger Dental“We learned great languaging skills from Shelly! We always have options and do not have to tell our patients no.” [/panel]

[panel type=”info” heading=”Dr. Troy Schmitz, St. Cloud, MN”]
“Matt re-energized our office. His “Patient Centered” approach to treatment has renewed the staff’s enthusiasm and has been noticed by our patients. Thanks to his tutelage and the increase in office revenues, we no longer work Fridays!” [/panel]

[panel type=”info” heading=”Dr. Steve Boger, Minnetonka, MN”]
boger“I have seen and worked with the best practice management gurus in the country. Our local guy, Rossi, is as sharp as any of them. He knows his stuff and it works….” [/panel]

[panel type=”info” heading=”Dr. Betsy Ramsey, Minneapolis, MN”]
“You are always there to answer my questions about tough personnel situations. Your approach is more individualized without a cookbook formula. You just seem more genuinely savvy than most consultants. Thanks.” [/panel]

[panel type=”info” heading=”Dr. Kapla, Bismarck, ND”]
KAPLA_“Matt respects the staff and our philosophy! Integrates ideas and systems that fit our area and needs!” [/panel]

[panel type=”info” heading=”Dr. Dan Ross, Norwood Young America, MN”]
ROSS“You cannot afford to be without the assistance of a good practice management consultant given today’s constantly changing healthcare marketplace. They are the best!” [/panel]

[panel type=”info” heading=”Dr. Bill Kotonias, Brooklyn Center, MN”]
kotonias“A single idea brought us an additional 170 new patients last year. They help make things happen!” [/panel]

[panel type=”info” heading=”DeAnne, Central Park Dentistry, Mason City, IA”]
DeAnneCentralPark Dentistrypng“I would like to let Advanced Practice Management know that Sheila has been a blessing to our practice. She and I have been working together now for approximately two years. She has helped us tremendously in our collection process. Together we have changed a few things that has helped both my job and hers for the better. Sheila has a great step by step process that she uses for our collection process. I know she is very friendly with our patients as being a gentle reminder of their outstanding accounts. We have noticed great progress with her and she is wonderful to work with. Thank you Sheila.” [/panel]

[panel type=”info” heading=”Dr. Mayer Levitt, Jodena Consulting, Providence, Rhode Island”]
levitt“Bill has great depth of knowledge in Dental Practice Management. He is a respected colleague, friend, and one of the few non-dentist practice consultants I’d recommend.” Subscribe to Dr. Levitt’s FeedBurner. [/panel]

[panel type=”info” heading=”Dr. Michael Gallagher, Eden Prairie, MN”]
“I’ve been very fortunate to experience good practice growth even through a Delta transition. Bill Rossi’s advice has been very helpful over the years and I strongly recommend his consulting services.” [/panel]

[panel type=”info” heading=”Dr. Sandy Parrott, Port Huron, MI”]
parrott“Very happy with Matt. Great ideas, great results, tailored to my office.” [/panel]

[panel type=”info” heading=”Dr. Lisa Johnson, Grand Rapids, MN”]
“We had a phenomenal production total — one of the best the office has ever had. I really feel like all the things you’ve worked on with us are paying off, and our patients are benefiting, as well as the staff.” [/panel]

[panel type=”info” heading=”Kristine Kaake, Duluth, MN”]
About Shelli Hesselroth: “Your professionalism and warm heartedness is a perfect combination that makes you a top-notch tutor. I feel confident that I will be able to master the skills needed for the task ahead of me thanks to you.” [/panel]

[panel type=”info” heading=”Dr. Anthony Hilleren, Benson, MN”]
Hilleren“They sometimes take us out of our comfort zone but when we act on their advice, we improve.”
“We have utilized Sheila’s services for 1½ years. In the past we always had great intentions of better managing our own AR. However, it is a job that no one in the office enjoys and easily ignored. Once we connected with Sheila we had a low cost alternative to adding another part time team member. We are very satisfied with Sheila’s service and professionalism. Sheila has good results with a very “soft” touch. I would recommend Sheila to any office.” [/panel]

[panel type=”info” heading=”Dr. Michael Ling, Blaine, MN”]
Ling“Kelly was very helpful in supporting our online presence. I appreciated her vast knowledge in regards to what we needed for our website and what needed to be done to help us to stay competitive.” [/panel]

[panel type=”info” heading=”Dr. Dan Axvig, Bismarck, ND”]
Axvig“Over the years, Matt has helped us tremendously with our practice.” [/panel]

[panel type=”info” heading=”Tina Funari, Office Manager, Maplewood, MN”]
“Shelly Ryan trained me for my first position at the front desk. She was patient, fun and positive. She knows how to work with people. As an office manager now I continue to value her ability and knowledge.” [/panel]

[panel type=”info” heading=”Dr. Alan De Angelo, Homer Glen, IL”]
“You were the first consultant that ever dissected the practice and had a logical, unemotional approach to practice management. I like that.” [/panel]

[panel type=”info” heading=”Dr. Paul Hauge, Centuria, WI”]
HAUGE-PAUL“Matt has been a great asset to our office over the years. Staff loves the meetings. His advice is tailored to our needs.” [/panel]

[panel type=”info” heading=”Dr. Jennifer Herbert, Minneapolis, MN”]
dechante-herbert“Working with Bill Rossi and the APM team has completely changed the future of my practice. In the first year, my production increased by 28%, and the office ran much more smoothly. the results have far outweighed our expectations. Hiring APM was, by far, the best decision I have made for my practice.” [/panel]

[panel type=”info” heading=”Dr. Bill Dunbar, Glencoe, MN”]
dunbar100-3“Since hiring Advanced Practice Management, my production and collections have quadrupled.” [/panel]

[panel type=”info” heading=”Dr. Ken McDougall, Jamestown, ND”]
“From start up systems through associate transition, Matt’s been there for us. We had 20% growth our first year and have had great growth on top of that ever since.” [/panel]

[panel type=”info” heading=”Mr. Bill Boles, Office Manager, Sauk Rapids, MN”]
“Shelly’s communication style is effective for our business team. She gets information to them in a way that makes them feel comfortable, creates good relationships and, because of this, gets results.” [/panel]

[panel type=”info” heading=”Dr. Tom Schoeneberger, Glencoe, MN”]
Schoenberger“I would tell anyone that wanted more out of their practice (more production, smoother days, more income, whatever is important to them) and are serious about it, that Bill Rossi can be a big help.” [/panel]

[panel type=”info” heading=”Dr. Paul Roggow, Jackson, MN”]
roggow“Working with APM made my decisions regarding technology much easier. Their product and vendor knowledge simplified the process of getting bids and his reports outlining the long term cost of ownership allowed me to make an informed decision.” [/panel]

[panel type=”info” heading=”Drs. Eric & Meghan Rambow, Morris, MN”]
Meghan-and-Eric-Rambow“One great meeting after another. Thanks, Matt.”[/panel]

[panel type=”info” heading=”Dr. Julie Nyland, Sartell, MN”]
dr_nyland“Our team was floating on air when you left. To have four intense but fun sessions with Advanced Practice Management and for them to see the improvement for the practice because of their efforts, this is priceless and they are very happy and proud. Thanks for you great work. I have been through many training sessions for several industries, automotive and dentistry, but you are by far the best that I have ever witnessed. Your ability to reach people and have fun at the same time is incredible. You have no equal.” [/panel]

[panel type=”info” heading=”Rosemary McDougall, Jamestown, ND”]
“Reinforces the importance of teamwork and kindness.” [/panel]

[column md=”6″]

[panel type=”info” heading=”Dr. Angela Offord and Dr. Tracy Toft, Stewartville Family Dentistry, Stewartville MN”]

“When we were considering dropping Delta it was nerve wracking, but it was worth it.”[/panel]

[panel type=”info” heading=”Dr. Shauna Gammage, Decatur, GA”]
“Bill helped us navigate the PPO insurance picture. This saved us money in the form of reduced write offs and helped us get a better handle on things generally.”[/panel]

[panel type=”info” heading=”Dr. Tina Theroux, North Grafton, MA”]
“Bill Rossi was referred to me by a colleague that is a huge proponent of FFS dentistry where it is about quality of care not the quantity of care. That referral was the first step in getting my practice, and me, to achieve some goals I had set a long time ago. Bill systematically went through a ton of information and determined that we were in fact ready for the next step and that moving in a FFS direction wouldn’t be practice suicide. Then he laid out the steps I needed to take on a timeline. Finally, he came in and coached my entire team on how to go through with our transition, deal with patient concerns effectively. We were well prepared and then he stood in the background and coached us from afar when various little questions/issues arose. Overall, thanks to Bill and his team, we are almost 100% FFS!!! (We choose to stay in-network with 2 insurers for personal reasons.) We have managed to effectively navigate the muddy waters and come out on the other side practicing dentistry the way we WANT to practice dentistry. Thank you, Bill!!!”[/panel]

[panel type=”info” heading=”Dr. Paul Keelan, Bulter, PA”]
“We are very pleased with Advanced Practice Management. Bill Rossi and his team helped us work through the insurance network process. After a year of working together we have decreased the number of insurance plans we are in network with and increased our the fee schedules for some of the insurances we are in network with. Thank you Bill and your team for all your help.”[/panel]

[panel type=”info” heading=”Dr. Smaltz, Newnan Georgia “]
“By careful analysis, Bill took the emotion out of the decision and showed us angles we had not thought of. We were able to significantly reduce write offs on a couple of the plans we participated with which certainly helps the bottom line.”[/panel]

[panel type=”info” heading=”Christine Cavanaugh Portsmouth Family Dentistry, Providence Rhode island”]
“By careful analysis, Bill took the emotion out of the decision and showed us angles we had not thought of. We were able to significantly reduce write offs on a couple of the plans we participated with which certainly helps the bottom line..”[/panel]

[panel type=”info” heading=”Dr. Pink”]
“Every time the team from APM tells me I’m going to grow and then set a target, we hit it. It’s like magic! They do it all at a pace that we want, and everything is based on our philosophy.”[/panel]

[panel type=”info” heading=”Cathy Tigges”]
“We had Heidi come to our office and she was awesome! Her ideas were beneficial not only for the staff but for the doctors as well. She keeps us on track and continuously helping us to improve.”[/panel]

[panel type=”info” heading=”April Kalman”]
“We have had Heidi out to our clinic several times and she has been able to help us come up with solutions for our front desk team so that we are more efficient and productive. She is excellent at what she does.”[/panel]

[panel type=”info” heading=”Deborah Parr, office manager, Dr Olan Parr Culpepper Va.”]
“Have you ever seen the look on a small child’s face when you try to gently take away their security blanket? Eyes widen in horror and their grip tightens even more. I believe most dentists [and office managers – that’s me] feel the same way when first considering going out of network with an insurance company. The blanket is frayed and doesn’t smell so good [write-offs are so big you lose money on every patient], but the loss is too scary to think about…. Or is it? After being in network with one particular insurance company for 12 years and experiencing exactly ONE increase in what they paid us [not on all codes, just some fillings for about $.25 per filling – yep, that’s 25 CENTS] we were looking for a way out. I hated watching my highly trained and excellent practitioner husband working harder and harder for less and less. The smartest move we made in our bid for independence was to contact Bill Rossi of Advanced Practice Management. We sent reports, details about our practice, investigated which employers used which insurances, and then more reports. The FBI could take lessons from Bill! But because of his thoroughness in finding out about our practice, he could tell us that he believed we would not only survive but do very well out of network with that company. Then he visited our office and walked our team through what to do, say, expect. Had we attempted it on our own, we would have made some serious mistakes in our approach to patients. Seven months later I can honestly say we are doing at least fine. The vast majority of our patients have stayed with the practice and it turns out for most plans the insurance company pays really close to our fees. We are so glad we made this choice. Letting go of the in-network security blanket isn’t easy, but Bill will get you through it just fine.”[/panel]

[panel type=”info” heading=”Dr. Kurtis Huether in St. Francis, MN”]
Dr. Kurtis Huether“Shelly and the team at APM give me straight advise and help me see things in a different way – outside my “office box.” I learn something to put into play at every visit.”[/panel]

[panel type=”info” heading=”Dr. Steve Schwarten in Cambridge, MN”]
“The biggest achievement we’ve seen since working with Heidi has been reduced stress for the doctor and concurrent increase in production and collection totals.”[/panel]

[panel type=”info” heading=”Howard Farran – Founder, Dentaltown”]
Dr. Tom Weisbecker“Bill Rossi is one of the very best…”[/panel]

[panel type=”info” heading=”Dr Ross Hock, Canton, Michigan”]
hock“Bill and his team have been a great resource for me in the advancement of my dental practice. He has consistently given me great advice on topics ranging from questions about staffing issues, integration of a new associate as well as the acquisition and integration of an outside dental practice into my own. Bill also helped me through a major PPO transition. I would recommend him without hesitation.” [/panel]

[panel type=”info” heading=”Andrew Olsson, DDS”]
Woody-Oakes2“Bill helped tremendously when I was struggling to find the right path for my practice. I am about 6 months in since our first conversations and we have made several big changes in the practice for the better. The experience Bill brings to the table helped me be confident in making these decisions. We have reduced our PPO participation considerably and will be adding an associate soon. Thanks Bill and APM!” [/panel]

[panel type=”info” heading=”Lis Bradley – Lisbeth S Bradley DDS”]
Woody-Oakes2“I first met Bill Rossi when I read an amazing article he wrote for the McGill Hill newsletter. Even tho I am not in his part of the country I was impressed and Bill agreed to talk with me. We ended up working with Bill on several things, one being transitioning out of a PPO which is always a very scary thing to do. He held our hands and walked us through the process. The results have been impressive, we collect more and work less and have more time to fit fee for service patients into the schedule. Whenever I have a question or need a solution to a problem Bill and his team are always very responsive and have excellent suggestions for me and help with how to implement. I depend on and trust his expertise.” [/panel]

[panel type=”info” heading=”Vickie Patient Care Coordinator – Kell Dental Arts”]
Woody-Oakes2“We feel like we have greater motivation and direction in our practice. You are going to help us get things done!” [/panel]

[panel type=”info” heading=”Dr. Amy Reis, Cresco, IA”]
Woody-Oakes2“So happy with Matt. I just wish we would have known about him earlier.” [/panel]

[panel type=”info” heading=”Dr. Kirby Johnson – Spicer MN”]
“Shelly and Bill have given us coaching and advice that has helped us have a strong growing practice. Their guidance was also very helpful in our decision to cut back on PPO participation last year and increase our collections by over $10,000 per month.”[/panel]

[panel type=”info” heading=”Dr. Bob Boyat “]
“We worked with Bill Rossi to leave a PPO and it reduced our discounts significantly. We did not have any serious loss of patients and continued to grow through the transition.”[/panel]

[panel type=”info” heading=”Dr. Woody Oaks, Excellence in Dentistry”]
Woody-Oakes2“Bill and Shelly are two of the best consultants in the country.” [/panel]

[panel type=”info” heading=”Dr. Caron Berg, Valley City, ND”]
CaronBerg“Matt has helped me from systems management through associate transition. He knows the North Dakota Market.”[/panel]

[panel type=”info” heading=”Dr. Paul Johnson, Marshall, MN”]
Dr_PaulJohnson“Bill Rossi and his crew have a good feel for the dental environment and what works. They are very helpful in keeping the team and myself focused and on track.”[/panel]

[panel type=”info” heading=”Dr. Tom Weisbecker, Sioux Falls, SD”]
Dr. Tom Weisbecker“Advanced Practice Management and Bill Rossi have provided excellent long-term advice. They have a proven track record in helping advance the qualities of our practice.”[/panel]

[panel type=”info” heading=”Dr. Jason Aanenson, Freeman, SD”]“Matt has great ideas and systems that work well for us in a rural setting. He has a common sense, patient centered approach. Hire him!” [/panel]
[panel type=”info” heading=”Dr. Scott Hansen, Charles City, IA”]
Dr. Scott Hansen“Since hiring Matt at Advanced Practice Management, my practice has doubled in size. I really appreciate the advice.” [/panel]
[panel type=”info” heading=”Dr. Eric Recker, Pella, IA”]
dr-eric-recker-dental-care-pella-iowa-240x300“We look forward to every meeting with Matt. He relates extremely well with my staff.” [/panel]
[panel type=”info” heading=”Dr. James Johnson, Fargo, ND”]dr-johnson2“I first worked with Matt as an associate for another Doctor. I hired him after I purchased my own practice and still have him on board. Respects my staff and provides excellent info.” [/panel]
[panel type=”info” heading=”Dr. Meaghan Neuberger, Sioux Falls, SD”]
neuberger“Our experience with Matt has been positive and eye opening. The many small adjustments he’s helped us make have made our practice less stressful and more fun, without being invasive or difficult. Our staff has really enjoyed working with him and we look forward to every visit.” [/panel]

[panel type=”info” heading=”Marilyn – Practice Manager, Long Prairie Dental Care”]
“Shelly is very upbeat, gives the team a boost when we need it, (sometimes even if we don’t want it!) and is available as a day to day resource. She helps us focus on areas that get put by the wayside. Meetings include everyone and help with teamwork. The monthly reports are valuable as well.” [/panel]

[panel type=”info” heading=”Dr. Shandra Rosenfeldt, Fargo, ND”]
Dr Shandra Rosenfeldt“Shelly came highly recommended by two of my colleagues. She helped my practice with the patient flow and patient education among other things but not in a high pressure sales way! With Shelly’s help, we grew and expanded to double our capacity in under two years and helped me enjoy dentistry again.” [/panel]

[panel type=”info” heading=”Dr. Mike Toninato, Prescott, WI”]
mike-toninato“Matt delivers, no question about it! He knows his way around a dental office and anticipates problem areas before they happen. From office systems to associate transitions, I trust him.” [/panel]

[panel type=”info” heading=”Dr. Chad Brown, Sheldon, IA”]
dr-chad-brown“Never a dull moment working with Matt. I trust him to advise me on my business. What else can I say?!” [/panel]

[panel type=”info” heading=”Carrie Roberts, Office Administrator Greenhaven Family Dental, Baxter, MN”]
“We would like to thank you for the great year. Things have really turned around for our office. The advice offered has been sound, easy to implement, and the results have been outstanding. The most important thing is to actually follow your recommendation. When we do, great things happen! Your advice works so well because it fits perfectly with the culture we strive to create for the care of our patients. All of the pieces fit together and we have a strong and dedicated team who really help make things click. We look forward to taking the next step in our growth model.” [/panel]

[panel type=”info” heading=”Dr. Kurt Huether, St. Francis, MN”]
KurtHuetherdds“You guys work so hard to help us dentists get good reviews that I thought it high time we send kudos to you. We got our end of year numbers back this morning and if not for the advice given by Advanced Practice Management, I’m convinced we’d have far worse numbers for the bottom line we were up from last year! So thanks from us at St Francis Dental Care.” [/panel]

[panel type=”info” heading=”Dr. Ken McDougall, Jamestown, ND”]
Ken-McDougall“You can count on Matt’s experience to answer difficult questions and problem solve. Over the past ten years “we’ll ask Matt” has become a common phrase in our office.” [/panel]

[panel type=”info” heading=”Dr. Roy Krengel, Bloomington, MN”]
roy-krengel“After purchasing a practice, I hired APM to help us set up and modernize our business systems. With their help we have experienced good growth in new patients and everything else!” [/panel]

[panel type=”info” heading=”Dr. Joseph Gendler, Hopkins, MN”]
joseph-gendler“Bill Rossi’s advise on insurance-related topics has worked very well. Our work with him has added many 1000s of dollars to our bottom line.” [/panel]

[panel type=”info” heading=”Dr. Jeff Rozinka, St. Paul, MN”]
jeff-rozinka“We can thank Matt for creating most of our systems as well as the “culture” at Great River Dental.” [/panel]

[panel type=”info” heading=”Dr. Robert Kaczrowski, Luverne, MN]
“I tried an expensive big name consulting firm from out-of-state. I got much better results with Advanced Practice Management. They understand this area, and their programs are tailored to my practice, not canned.” [/panel]

[panel type=”info” heading=”Drs. Murray and Beth Greer, Minot, ND”]
murray-greer“Matt’s incredibly motivating. He has helped our practice immensely.” [/panel]

[panel type=”info” heading=”Dr. Keith Abrahamson, Chanhassen, MN”]
abrahamson14“I would not be where I am today without APM’s help. Thank you for the good advice.” [/panel]

[panel type=”info” heading=”Dr. Kurt Albright, Fosston, MN”]
Kurt_Albright“Matt’s High-Octane Tune-Up is a must for all dentists who are looking to bring their practices to the next level. Overall attitudes and production are up much higher than expected!” [/panel]

[panel type=”info” heading=”Dr. Doug Bauer, Eagan, MN”]
dr-bauer“Kelly has helped us to organize our web strategy. She has the ability to convey the technical aspects of the Internet in a way that anyone can understand. She is really down to earth and easy to work with and our time together has been very productive.
I find Shelly’s services with Advanced Practice Management to be enthusiastic and very helpful, specifically on how to say things. She has a way of turning language into caring and concern. It makes it easier to communicate with patients. They (Advanced Practice Management) have excellent knowledge and ideas in regard to marketing, surveys and trends in the area.” [/panel]

[panel type=”info” heading=”Dr. Gilly Calcagno, Rochester, MN”]
DrCalcagno“I thought I knew how to run a practice until I met Bill Rossi. He taught me how to interpret numbers so that we could make changes that would influence the practice.” [/panel]

[panel type=”info” heading=”Dr. Ron Evenson, Houston, MN”]
ron-evenson“I just thought I’d let you know how valuable you have been to our practice. You have facilitated many changes in the way our office functions and we have achieved steady improvement in our profitability without changing our basic office personality which displays a genuine concern for our patients. These are some of the changes that stand out.
-Increasing the profitability of the hygiene department.
-Implementing skills to reduce accounts receivable by more than 100%. Increasing up front payments from 20% to 40%. Implementing consistent finance arrangements and using outside credit sources.
-Improving staff efficiencies and teamwork.
-Utilizing practice data to implement change.
Thanks again for your skills, insights and ability to work with me and my staff. I look forward to our continuing relationship. I know our practice will become even better.” [/panel]

[panel type=”info” heading=”Dr. Jerry Appeldoorn, Northfield, MN”]
jerry-appeldoorn“An excellent wealth of knowledge about the business side of dentistry in Minnesota. A great yardstick by which to measure how our practice is doing compared to the numbers. I have gone to many seminars and listened to tapes and realized that Advanced Practice Management is very up-to-date and flexible in their philosophy. They are very willing to customize a program that fits with any dentist’s own philosophy.” [/panel]

[panel type=”info” heading=”Dr. Tom Hauge, Osceola, WI”]
HAUGE-TOM“We love the material and the results we’ve gotten with Matt’s help. Great ideas, better follow through.” [/panel]

[panel type=”info” heading=”Dr. Doug Williams, Bemidji, MN”]
Dr_-Doug-Williams“Thank you, Kelly, for your contributions in creating our new website. Your expertise proved invaluable from the start! To use a dental analogy: Great River Dentistry’s web presence was in need of better function as well as some esthetic adjustments. You explained the diagnosis in a complete and understandable manner. With great care you shared with my daughter, Baret, and me what options were available and what reasonable expectations could be derived from different courses of therapy (modify old website, create new site or do nothing). With our understanding of the issues at hand you guided us through the maze of potential strategies and website developers giving us the benefits of each. For the treatment phase, Kelly, thank you for embracing my suggestion that we consider Russell Herder as the facilitator of the project. Neil James and Emily Halva at Russell Herder each independently expressed their appreciation of your working knowledge of the interface between information technology and dentistry. At Great River Dentistry, we are very pleased with our new website and I thank you, Kelly, for your continued guidance and support through this project.” [/panel]

[panel type=”info” heading=”Dr. Roger Bisbey, Rochester, MN”]
“Seminars in practice management are so overwhelming in volume and drastic ideas. Advanced Practice Management picks from their knowledge and others to figure out what will work best for you in your own type of practice.” [/panel]

[panel type=”info” heading=”Dr. Richard Timm, Oakdale, MN”]
dr_timm_formal“Advanced Practice Management’s energy and enthusiasm is hard to match. They come up with new, up-to-date ideas, yet tried and tested in other offices and presents it to the staff in an upbeat format. They have ideas which work in the real world.” [/panel]

[panel type=”info” heading=”Dr. John Gorton, Staples, MN”]
GORTON-SHELLY-LTR“I appreciate so very much what you have done for my practice and for my peace of mind. I think our gains have been substantial and I credit the change to you and what you have done for me.” [/panel]

[panel type=”info” heading=”Sara Brown, Administrator”]
“Very informative and interesting.” [/panel]

[panel type=”info” heading=”Mary Ann Grooters, Administrator”]
“Really, really applies to my everyday work. Definitely recommended to other offices.” [/panel]

[panel type=”info” heading=”Leslie, Administrator”]
“Shelly is a very informative and interesting speaker. She keeps information rolling without a dull moment. Great new ideas!”[/panel]

[panel type=”info” heading=”Dr. Mike Wolf, Columbia Heights, MN”]
“I have been out of the Delta network for years and my practice had stagnated. Bill and his staff got us revved up again and we have now experienced two years of solid growth.”[/panel]

[panel type=”info” heading=”Dr. Dennis Hulbert, Crystal Falls, MI”]
“Matt is motivating for the entire staff. We all look forward to his visits. Great results.”[/panel]

[panel type=”info” heading=”Dr. Sue Dullard , Big Fork, MN”]
dullard“Before hiring Matt, one of my goals was a happy well-paid staff. Production and collections are way up. Everyone is happy and excited about the future.”[/panel]

[panel type=”info” heading=”Dr. Dean Erickson”]
Erickson-Dean“Knowing that APM works with many other dental practices in the area has helped me feel secure and comfortable with our protocols and procedures. It allows me to sleep at night.”[/panel]

[panel type=”info” heading=”Dr. Rich Capp, Anoka, MN”]
Capp“Thank you for your excellent advice about technology in the office and how not to buy equipment. “About 4 years ago I was at a digital seminar at the Chicago midwinter and the presenter recommended several Installers nationwide, and Ted was one of them. We talked and he looked at the plans of the office, and afterwards and decided that the costs at that time outweighed the benefits. Ted’s honest advice saved me thousands.”[/panel]

[panel type=”info” heading=”Drs. Karl Berg and Mike Skramstad, Orono, MN”]
“Impressive piece of work by Marv. It shines.” Dr. Karl Berg “Awesome job Marv. Love it!” Dr. Michael Skramstad[/panel]

[panel type=”info” heading=”Bill Boles, Office Manager, Sauk Rapids, MN”]
“APM is terrific, just what we needed to jump-start something we had kept putting off for years. Their insights and knowledge are refreshing and their time with our office gave us a new level of enthusiasm. Subsequent visits have kept us on track, given us the chance for further clarification, saved us time, and was worth every minute.”[/panel]

[panel type=”info” heading=”Marsha L. Hansen, Office Manager, St. Cloud, MN”]
“Sheila is absolutely wonderful to work with. Her approach to our patients is done with “kindness” and consistency. She’s compassionate in her dealings with her clients, and professional. I would highly recommend her to other offices in helping to retrieve past due balances. The work is thorough and her communication with me is excellent.”[/panel]

[panel type=”info” heading=”Drs. Chris Bogue & Cathy Tigges, Carroll, IA”]
“Hire Matt. This will be the best thing you’ve ever done for your practice!”[/panel]

[panel type=”info” heading=”Dr. John Utoft, Tyler, MN”]
Utoft“Hiring Matt was the second best thing I’ve done for my practice, second only to hiring my hygienist.”[/panel]

[panel type=”info” heading=”Tami, Albert Lea Dental, Albert Lea, MN”]
“Sheila has made collecting past due accounts easy! She is very patient and understanding when handling the collection calls. She treats the people with respect but yet gets the job done! She understands that by working with people you are much more successful with collections. She has helped us reduce our A/R Ratio by over 20% and has helped to keep good patient/client relationships by taking out some of the “uncomfortable” conversations you may need to have sometimes. Simply give Sheila the information and she does the rest!”[/panel]

[panel type=”info” heading=”Dr. Craig Rude, Fergus Falls, MN”]
Rude“Matt knows the dental market and has a great sense on how to make things more efficient and productive.”[/panel]

[panel type=”info” heading=”Drs. Doug Soseman & Ryan Bygness, Denison, IA”]
soseman-bygness“Matt has been a tremendous asset to our practice. Respects the staff and gets results.”[/panel]

[panel type=”info” heading=”Dr. James Zenk, Montevideo, MN”]
James-K_Zenk“We’ve worked with Matt for well over a dozen years. He has helped our practice grow tremendously. Always tailored, never canned advice.”[/panel]

[panel type=”info” heading=”Dr. Flodin, Stillwater, MN”]
flodin“We tried a big name outside consulting firm and we were not impressed. Matt and APM were exactly what we needed.”[/panel]

[panel type=”info” heading=”Dr. Paul Amble, St. Paul, MN”]
amble“We received your note and I wanted to acknowledge the years of expert advice you provided. Without a doubt, the analysis and golden nuggets you provided during regular phone conversations and in-office meetings helped propel my office to reduced write-offs percentages, increased dollars of both production and collections and significant growth. I truly apprecia te your consult ing knowledge and the straight forward methods you and your team used for us over the years. RegardS~ Paul D. Amble, DDS.”[/panel]

[panel type=”info” heading=”Alison Godfrey, Office Coordinator – Weber Family Dentistry”]
Woody-Oakes2“I just had to email you and say what a huge asset Heidi is for your business. Every time she is here I learn something new and she is always available for an email or a phone call. I emailed her yesterday pertaining to an insurance question and instead of emailing me back she called me and walked me through it. This is not the first time she has done that. She is the best and I appreciate her!” [/panel]


You’re Just 20 Minutes Away From A Better Year.

Call (952) 921-3360 Or Email To Schedule Your Free Consultation.

Learn More About APM:


Video Testimonials

[wp_colorbox_media url=”#inline_content” type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/drjoan_thumb.jpg”]


[wp_colorbox_media url=”#inline_content2″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/evenson_thumb.jpg”]


[wp_colorbox_media url=”#inline_content3″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/woman_glasses_thumb.jpg”]


[wp_colorbox_media url=”#inline_content4″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/couple_thumb.jpg”]


[wp_colorbox_media url=”#inline_content5″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/1_wmv.jpg”]


[wp_colorbox_media url=”#inline_content6″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/2_wmv.jpg”]


[wp_colorbox_media url=”#inline_content7″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/Conv11.jpg”]


[wp_colorbox_media url=”#inline_content8″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/Kurt_Albright.jpg”]


[wp_colorbox_media url=”#inline_content9″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/Teresa_Stein.jpg”]


[wp_colorbox_media url=”#inline_content10″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/Lisa_Johnson.jpg”]


[wp_colorbox_media url=”#inline_content11″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/Dennis_Carlson.jpg”]


[wp_colorbox_media url=”#inline_content12″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/David_Engan.jpg”]


[wp_colorbox_media url=”#inline_content3″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/320_Conv.jpg”]


[wp_colorbox_media url=”#inline_content14″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/Schram.jpg”]


[wp_colorbox_media url=”#inline_content15″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/bussler.jpg”]


[wp_colorbox_media url=”#inline_content16″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/Berg.jpg”]


[wp_colorbox_media url=”#inline_content17″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/RobinDrBillKotonias.jpg”]


[wp_colorbox_media url=”#inline_content18″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/McPartlanErickson.jpg”]


[wp_colorbox_media url=”#inline_content19″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/Shelly_short.jpg”]


[wp_colorbox_media url=”#inline_content20″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/convention2013_one.jpg”]


[wp_colorbox_media url=”#inline_content21″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/convention2013_two.jpg”]


[wp_colorbox_media url=”#inline_content22″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/convention2013_three.jpg”]


[wp_colorbox_media url=”#inline_content23″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/convention2013_four.jpg”]


[wp_colorbox_media url=”#inline_content24″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/convention2013_five.jpg”]


[wp_colorbox_media url=”#inline_content25″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/convention2013_six.jpg”]


[wp_colorbox_media url=”#inline_content26″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/convention2013_seven.jpg”]


[wp_colorbox_media url=”#inline_content27″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/convention2013_eight.jpg”]


[wp_colorbox_media url=”#inline_content287″ type=”inline” hyperlink=”https://advancedpracticemanagement.com/wp-content/themes/apm/images/video-thumbs/convention2013_nine.jpg”]