2023

JANUARY Bulletin

The Dental Dow—2022 Wrap-Up: “Kind of Normal” • Your Hygiene Backlog/Assisted Hygiene • The California Dental Association Sues Delta Dental of CA • A Great Resource for Your Office Administrators—AADOM

2022​

November Bulletin

The Dental Dow—Three Quarters into 2022 • How Does Dentistry Do In a Recession? • Lessons From the Recession • Survey Highlights • Staging Your Transition • Been Approached by a DSO?

August Bulletin

The Dental Dow—First Half 2022 • Good News From Delta • What Year Is Your PPO In? • You’re Going to Paying Top Dollar, So Expect Top Performance • Effective Perio Co-Diagnosis • Market Watch

April Bulletin Addendum

The Dental Dow—First Quarter 2022 • What a Difference a Year Makes • Prepare your Dental Practice for Unexpected Circumstances • Statistical Snapshot • What is Your Job? • It’s Convention Time (April 28-30)

April Bulletin

The Dental Dow—First Quarter 2022 • What a Difference a Year Makes • Prepare your Dental Practice for Unexpected Circumstances • Statistical Snapshot • What is Your Job? • It’s Convention Time (April 28-30)

February Bulletin

The Dental Dow—2021 Wrap-Up • Scrambled Schedules • Helping Your Team Win • Don’t Fail Your Next Exam—Debunking D1080

2021

NOVEMBER BULLETIN

Dental Dow—Third Quarter • Survey Highlights • Words Matter • When You Are Ready to Sell, Be Ready to Sell! • Repeal of the McCarran-Fergus Ins Exemption

AUGUST BULLETIN

The Dental Dow—First Half 2021 • Staff Costs • Three Things You Can Do to Make Every Day a Little Better • The Morning Huddle Checklist • Statistical Snapshot: Doctor and Hygiene Hourly Productivity

APRIL BULLETIN

Dental Dow: First Quarter 2021 • Practice Sale Trends • Delta Lawsuit—Still in Progress • Cyber Security and Attacks

February Bulletin

Practice Stats for 2020-Quarter by Quarter

2020

DECEMBER BULLETIN

Dental Dow: Third Quarter 2020 • Marketplace Trends • Year End Bonuses as Tax Free Disaster Relief Payments • Covid, Your Staff and Your Schedules • Paying Staff for Covid Related Time Off • Staff Challenges • Are You Leaving Money on the Table?

SEPTEMBER BULLETIN

COVID Recovery /Practice Statistics • A COVID Cautionary Tale • The Extended Practice Appraisal • Tangled Up in Networks • Watch for Upcoming Fee, Wage, Practices & Economic Survey

JULY BULLETIN

Dental Dow: First Quarter 2021 • Practice Sale Trends • Delta Lawsuit—Still in Progress • Cyber Security and Attacks The 2020 dental economy according to the numbers • Back in business! – practice recovery • RESULTS ARE IN FROM OUR 3 RD PRACTICE RECOVERY SURVEY (sent out July 16)

MAY 21, 2020 BULLETIN

APM Practice Reopening Survey #2 Results

MAY 14, 2020 BULLETIN

APM Practice Reopening Survey Results • PPE Charges • PPP Forgiveness

MAY BULLETIN

The Dental Dow—1st Quarter • What Happened to Dental Practices in the Last Recession? • Restarting Your Practice • Don’t Make Decisions Based on the Newspapers! • Time to Discuss the Details of Reopening Your Practice • Your Messages to Patients • Is Teledentistry for Real? • Consider Putting Something Like This on Your Website • PPP Loans & Forgiveness • Practice Transitions

FEBRUARY BULLETIN

The Dental Dow—4th Quarter • The ADA is Suing Delta Dental • Practice Transitions and Your Peace of Mind • Heads Up! More Adjustments for Delta Providers • Changes in Medicare as of January 1, 2020 • Help Your Team Help You

2019

November BULLETIN

The Dental Dow—3rd Quarter • Marketplace Trends • Red Cross Certified CPR Classes • Statistical Snapshot • Are You Leaving Money on the Table When it Comes to Insurance? • Associate Expectations at Buy-in

August BULLETIN

The Dental Dow—2nd Quarter • The Top 3 Things That Cause a Practice to Run Behind • Collections Made Comfortable Seminar is on Friday, November 1st! • Transitions: Picking Your Banker • Your Systems Self Assessment

June BULLETIN

A Surprisingly Slow Start to the Year—The Dental Dow • How Long Will it Take to Sell Your Practice? • Don’t Over Do the Digital! • Do Patients Like you for More Than Your Network Participation? • Management Works—Make it Work for You • Collections Seminar is Friday, November 1

April BULLETIN

How Does Your Overhead Compare? • Don’t Hire Someone You Can’t Fire! • Please Tell Your Friends • Collections Seminar is Friday, November 1 • 4 Tips to Get More Patients From Your Website • Focus Your Message

January BULLETIN

2018 Dental Dow • The Payoff is Not Just the Price! • The Top 10 Dentists’ Fantasies • Your Office Manager at Large • Make A Good Impression Even When You’re Not There • Does Direct Mail Work?

2018

November BULLETIN

Dental Dow—Third Quarter • How Far Do You Go to Estimate Patients’ Insurance Benefits? • Survey Highlights

July BULLETIN

The Dental Dow • Keep a Good Team Together • Good Information Flow—Paper still works! • Four Ways to Add to Your Practice Value: • What to Do • What Not to Do • Collections Made Comfortable Seminar is Friday, Nov. 2

April BULLETIN

APM Practice Transitions • We’d Be Crazy Not to Take Our Own Advice • Time Clock Rules • GP Dentist Earnings Facing Headwind • 20 Yards and How Many Dollars Lost? • “Collections Made Comfortable” Seminar Early Bird Registration

February BULLETIN

Dental Dow: Fourth Quarter 2017 • Incentives • Renewing Your Lease • Timing Your Practice Transition? Look to Your Lease! • Delta Wisconsin Acts Up (Then Settles Down) • “Collections Made Comfortable” Seminar is Friday, Nov. 2 • What’s The Plan, Stan? Do you have written goals for 2018?

2017

November BULLETIN

Dental Dow: Third Quarter 2017 • Practice Profitability: Right Sizing Your Staff • We Love Digital Communications But… • 2017 Survey Results • A Second Look at Delta 216 • Fabulous Study Club Meetings! • What’s the Difference Between an Office Manager and an Administrator?

August BULLETIN

Dental Dow: First Half 2017 • Mind the Gap! • The Pacific Dental Tsunami • Out of Network BCBS and United Concordia • Statistical Snapshot: Production Per Treatment Room • Employee Dental Perk Pitfall • Collections Made Comfortable Seminar

April BULLETIN

Delta Games • Save the Date! Collections Made Comfortable Seminar • Making Collection Calls a Good Experience • How Good is Your Hygiene Department

February BULLETIN

THE DENTAL DOW—2016 WRAP-UP • ECONOMIC TRENDS • HOW DOES YOUR OVERHEAD COMPARE? • SHOULD YOU ADD ANOTHER OPERATORY?

2016

October BULLETIN

THE DENTAL DOW—3RD QUARTER 2016 • WE BELIEVE IN INDEPENDENT PRIVATE PRACTICE • PPO PLAYS IN PHOENIX • OPERA DDS • GETTING MORE FOR A DIFFICULT PROPHY • ADMINISTRATIVE TOOLS CHECK UP • SURVEY RESULTS • STATE PLANS

July BULLETIN

THE DENTAL DOW—2nd QUARTER 2016 • COLLECTIONS SEMINAR—NOVEMBER 4 • PPO’S AND NEW PATIENT FLOW • WHY OFFER IN-OFFICE PLANS? • GET MORE FROM DIGITAL COMMUNICATIONS

April BULLETIN

The Dental Dow—First Quarter 2016 • Collections Seminar—November 4 • Aspen’s Abounding! • Your Fixer—Turnover Insurance • Your Statistician • What Would Uncle Dick Do?

February BULLETIN

Dental Dow 2015 Wrap Up • Time to recalibrate incentives • How goes it with Physicians?

2015

December BULLETIN

To Us YOU are the Big Guys! • Your Response to Corporate Dentistry • PPO/Tech/Economy Survey Highlights • Dental Dow—Still Cruising • Heidi is Here!

August BULLETIN

Dental Dow Jones – Still Cruising Through 2015 • Collections Seminar • Want More New Patients? • Balancing PPO Participation • Goodbye Joe

June BULLETIN

Dental Dow Jones – 1st Quarter 2015 • Collections Made Comfortable Seminar • Dealing With Patient Complaints – An Opportunity In Disguise • Digital Communications: What Is It And What Good Is It?

April BULLETIN

2014 Dental Dow Wrap-Up • Collections Seminar • Beware Ransom • How Does Your Production/Hour Compare? • New Patients And The Web

January BULLETIN

Dental Office Overhead & Statistical Trends • Doctor, What’s Your Regeneration Rate? • Good Golly, Do Your Goals! • Fluoride Code D1206 • D1050 “Comprehensive Evaluation” vs D1058 “Comprehensive Perio Evaluation • Thank You!

2014

October BULLETIN

Dental Dow 3rd Quarter • Upper Midwest Dental Economy • Dental Fees: 10 Years Ago & Today • Kill Them With Kindness • Protect Your Web Presence

July BULLETIN

Dental Dow 2014 • Collections Seminar • PPO Plays • Clinical Calibration Webinar • Corporate Dentistry

May BULLETIN

Dental Dow 1st Quarter • Client Appreciation Seminar, September 26 • Impact Of Missed Calls

February BULLETIN

The Dental Dow 2013 • Drs. Joe & Mark Are Coming to Town! • Excellence in Dentistry: Us Godfathers • Front Desk Systems Check Through • Is S.E.O. Worth It?

2013

November BULLETIN

Our Dental Dow Jones • New Patients/Marketing • Advertising and the Holidays • A Buyer’s Perspective

July BULLETIN

The Dental Dow – Second Quarter • Your Own Insurance Alternatives • Why Online Reviews Matter • Add $1,000s To Your Bottom Line-Coding • Collections Seminar Is November 1st

April BULLETIN

The Dental Dow – First Quarter • Your Own Insurance Alternatives • After Hours Visit Code 9440 • SEO or Paid Advertising?

January BULLETIN

Dental Dow Wrap-up • Compare Your Income • Slow or No-Payers • Staging Your Practice for Sale • Can Patients On The Move Find You? • The New Fluoride Codes

2012

October BULLETIN

The Dental Dow • Highlights from our 2012 surveys • Getting New Patients from the Internet • Rossi’s Dentaltown CE Released

August BULLETIN

The Dental Dow • Patients’ Online Complaints • Your Trusted Treatment Plan • Fear And Confusion About Fees And Insurance

May BULLETIN

Dental Dow Jones: Good News! • The Future Of Dentistry: Guess! • No Whining! • New Patients From The Internet III

February BULLETIN

Area Dental Economy • More New Patients? • Practice Values Strong • Hygiene Department In A Slump?

2011

December BULLETIN

Area Dental Economy • Make hay while the snow flies • Non-covered services • The Smile Center and Delta

October BULLETIN

Dental Dow • Getting New Patients on the Internet – Pt II • Collections Made Comfortable Seminar

July

Getting New Patients on the Internet – Pt I • Demand Force Reviews Bumped • Collections Made Comfortable

May & June BULLETIN

Dental Dow • Trends • Howard is coming! • Scheduling Institutes’s Mystery Shopper

March BULLETIN

March 2010 Wrap-Up • Upcoming Team Seminars • Front Desk Collections • $25 Million in Perspective

January BULLETIN

Howard is coming! • Growth of multi-location group practices • New overhead statistics

2010

November BULLETIN

Dental Dow • Economic Survey • Insurance/PPO Survey • Wages & fees • Outrageous Excuses

August BULLETIN

Practice Transition • Heath Care Reform • Profitability & Overhead Control

May BULLETIN

Dental Dow • Demographics Equals Destiny? • Your Online Reviews

February BULLETIN

Dental Dow Wrap-up • Little Things, Big Gains • Your Stats?

2009

December BULLETIN

Leadership, staff raises • Result control • Goal planning outline

November BULLETIN

Is Flat the new Up? • Practice values rising • Million $ staff

August BULLETIN

Delta rapped • Collections seminar • Plugged in with APM

May BULLETIN

You? Usary? • Midwest Dental • 2.8 mil Delta suit

February BULLETIN

Dental Dow • Management by fear • Moves save $

2008

September BULLETIN

Delta Audits Defenses • Your Income Comparison

August BULLETIN

Don’t Do What I Did! • Light Schedules? • $1000+/Week

May BULLETIN

$ Walks Out Your Door • Expanded Expectations • e-Claims

April BULLETIN

Write-Offs, Overhead, Trends • Retreating Office Manager

January BULLETIN

Goals For The New Year • Budgeting • Performance Reviews

2007

November BULLETIN

Scary Fall? • 12th Practices/Procedures Survey

August BULLETIN

August Hygiene Productivity • Termination Cost

June BULLETIN

Advertising • Your Website

March BULLETIN

Number Of New Patients Amazingly Constant

2006

November BULLETIN

Delta PPO write-offs increasing

July BULLETIN

Collecting money • Moving patients toward treatment

May BULLETIN

Measuring The Lifetime Of A Patient

February BULLETIN

APM Provides Informed Third-Party Perspective

2005

November BULLETIN

PPO Participation • Production Per Patient

July BULLETIN

Seasonality In Dentistry • Extended Hours

May BULLETIN

Hygiene Downtime • Your Practice Image

March BULLETIN

Production Maniacs & Morons

2004

May BULLETIN

Certified Assistants • Flex Plans

February BULLETIN

3M using Delta • Join the AGD

March BULLETIN

Production Maniacs & Morons

2003

November BULLETIN

3M Insurance • Your Lease • Fee Strategies

August BULLETIN

September – Check For Leaks! • Food Labels • Yellow Pages

June BULLETIN

Predetermining Causes Treatment Delays