icon_bulletinsQuarterly News Bulletins


Dental News from Advanced Practice Management helps keep you abreast of trends and events in our dental community. Bookmark our site and come back often.


NEW! August Bulletin

The Dental Dow—First Half 2022 • Good News From Delta • What Year Is Your PPO In? • You’re Going to Paying Top Dollar, So Expect Top Performance • Effective Perio Co-Diagnosis • Market Watch

April Bulletin April Bulletin Addendum

The Dental Dow—First Quarter 2022 • What a Difference a Year Makes • Prepare your Dental Practice for Unexpected Circumstances • Statistical Snapshot • What is Your Job? • It’s Convention Time (April 28-30)

February PDF

The Dental Dow—2021 Wrap-Up • Scrambled Schedules • Helping Your Team Win • Don’t Fail Your Next Exam—Debunking D1080


November PDF

Dental Dow—Third Quarter • Survey Highlights • Words Matter • When You Are Ready to Sell, Be Ready to Sell! • Repeal of the McCarran-Fergus Ins Exemption

August PDF

The Dental Dow—First Half 2021 • Staff Costs • Three Things You Can Do to Make Every Day a Little Better • The Morning Huddle Checklist • Statistical Snapshot: Doctor and Hygiene Hourly Productivity

April PDF

Dental Dow: First Quarter 2021 • Practice Sale Trends • Delta Lawsuit—Still in Progress • Cyber Security and Attacks

February PDF

Practice Stats for 2020-Quarter by Quarter


December PDF

Dental Dow: Third Quarter 2020 • Marketplace Trends • Year End Bonuses as Tax Free Disaster Relief Payments • Covid, Your Staff and Your Schedules • Paying Staff for Covid Related Time Off • Staff Challenges • Are You Leaving Money on the Table?

September PDF

COVID Recovery /Practice Statistics • A COVID Cautionary Tale • The Extended Practice Appraisal • Tangled Up in Networks • Watch for Upcoming Fee, Wage, Practices & Economic Survey

July PDF

May 21, 2020 –  APM Practice Reopening Survey #2 Results

May 14, 2020 Bulletin

APM Practice Reopening Survey Results • PPE Charges • PPP Forgiveness


The Dental Dow—1st Quarter • What Happened to Dental Practices in the Last Recession? • Restarting Your Practice • Don’t Make Decisions Based on the Newspapers! • Time to Discuss the Details of Reopening Your Practice • Your Messages to Patients • Is Teledentistry for Real? • Consider Putting Something Like This on Your Website • PPP Loans & Forgiveness • Practice Transitions

Coronavirus Updates 3/18/20 through 3/31/20

February  PDF

The Dental Dow—4th Quarter • The ADA is Suing Delta Dental • Practice Transitions and Your Peace of Mind • Heads Up! More Adjustments for Delta Providers • Changes in Medicare as of January 1, 2020 • Help Your Team Help You


November PDF

The Dental Dow—3rd Quarter • Marketplace Trends • Red Cross Certified CPR Classes • Statistical Snapshot • Are You Leaving Money on the Table When it Comes to Insurance? • Associate Expectations at Buy-in

August PDF

The Dental Dow—2nd Quarter • The Top 3 Things That Cause a Practice to Run Behind • Collections Made Comfortable Seminar is on Friday, November 1st! • Transitions: Picking Your
Banker • Your Systems Self Assessment

June PDF

A Surprisingly Slow Start to the Year—The Dental Dow • How Long Will it Take to Sell Your Practice? • Don’t Over Do the Digital! • Do Patients Like you for More Than Your Network Participation? • Management Works—Make it Work for You • Collections Seminar is Friday, November 1

April PDF

How Does Your Overhead Compare? • Don’t Hire Someone You Can’t Fire! • Please Tell Your Friends • Collections Seminar is Friday, November 1 • 4 Tips to Get More Patients From Your Website • Focus Your Message

January PDF

2018 Dental Dow • The Payoff is Not Just the Price! • The Top 10 Dentists’ Fantasies • Your Office Manager at Large • Make A Good Impression Even When You’re Not There • Does Direct Mail Work?


November PDF

Dental Dow—Third Quarter • How Far Do You Go to Estimate Patients’ Insurance Benefits? • Survey Highlights

July PDF

The Dental Dow • Keep a Good Team Together • Good Information Flow—Paper still works! • Four Ways to Add to Your Practice Value: • What to Do • What Not to Do • Collections Made Comfortable Seminar is Friday, Nov. 2

April PDF

APM Practice Transitions • We’d Be Crazy Not to Take Our Own Advice • Time Clock Rules • GP Dentist Earnings Facing Headwind • 20 Yards and How Many Dollars Lost? • “Collections Made Comfortable” Seminar Early Bird Registration

February PDF

Dental Dow: Fourth Quarter 2017 • Incentives • Renewing Your Lease • Timing Your Practice Transition? Look to Your Lease! • Delta Wisconsin Acts Up (Then Settles Down) • “Collections Made Comfortable” Seminar is Friday, Nov. 2 • What’s The Plan, Stan? Do you have written goals for 2018?

November PDF

Dental Dow: Third Quarter 2017 • Practice Profitability: Right Sizing Your Staff • We Love Digital Communications But… • 2017 Survey Results • A Second Look at Delta 216 • Fabulous Study Club Meetings! • What’s the Difference Between an Office Manager and an Administrator?

August PDF

Dental Dow: First Half 2017Mind the Gap!The Pacific Dental TsunamiOut of Network BCBS and United ConcordiaStatistical Snapshot: Production Per Treatment RoomEmployee Dental Perk PitfallCollections Made Comfortable Seminar

April PDF

Delta GamesSave the Date! Collections Made Comfortable SeminarMaking Collection Calls a Good Experience • How Good is Your Hygiene Department?

February PDF




December PDF   To Us YOU are the Big Guys!   •   Your Response to Corporate Dentistry    • PPO/Tech/Economy Survey Highlights   •  Dental Dow—Still Cruising  •   Heidi is Here! 

August PDF   Dental Dow Jones – Still Cruising Through 2015  •  Collections Seminar  •   Want More New Patients?  •   Balancing PPO Participation   •   Goodbye Joe

June PDF  
 Dental Dow Jones – 1st Quarter 2015  •   Collections Made Comfortable Seminar   •   Dealing With Patient Complaints – An Opportunity In Disguise •   Digital Communications: What Is It And What Good Is It?

April PDF   2014 Dental Dow Wrap-Up  •  Collections Seminar  •  Beware Ransom  •  How Does Your Production/Hour Compare?  •  New Patients And The Web

January (PDF)    
Dental Office Overhead & Statistical Trends
  •  Doctor, What’s Your Regeneration Rate?   •  Good Golly, Do Your Goals!  •  Fluoride Code D1206  •  D1050 “Comprehensive Evaluation” vs D1058 “Comprehensive Perio Evaluation  •  Thank You!



October Dental Dow 3rd Quarter • Upper Midwest Dental Economy • Dental Fees: 10 Years Ago & Today • Kill Them With Kindness • Protect Your Web Presence

July Dental Dow 2014 • Collections Seminar • PPO Plays • Clinical Calibration Webinar • Corporate Dentistry

May Dental Dow 1st Quarter • Client Appreciation Seminar, September 26 • Impact Of Missed Calls

February The Dental Dow 2013 • Drs. Joe & Mark Are Coming to Town! • Excellence in Dentistry: Us Godfathers • Front Desk Systems Check Through • Is S.E.O. Worth It?



November Our Dental Dow Jones • New Patients/Marketing • Advertising and the Holidays •
A Buyer’s Perspective

July The Dental Dow – Second Quarter • Your Own Insurance Alternatives • Why Online Reviews Matter • Add $1,000s To Your Bottom Line-Coding • Collections Seminar Is November 1st

April The Dental Dow – First Quarter • Your Own Insurance Alternatives • After Hours Visit Code 9440 • SEO or Paid Advertising?

January Dental Dow Wrap-up • Compare Your Income • Slow or No-Payers • Staging Your Practice for Sale • Can Patients On The Move Find You? • The New Fluoride Codes



October The Dental Dow • Highlights from our 2012 surveys • Getting New Patients from the Internet • Rossi’s Dentaltown CE Released

August The Dental Dow • Patients’ Online Complaints • Your Trusted Treatment Plan • Fear And Confusion About Fees And Insurance

May Dental Dow Jones: Good News! • The Future Of Dentistry: Guess! • No Whining! • New Patients From The Internet III

February Area Dental Economy • More New Patients? • Practice Values Strong • Hygiene Department In A Slump?



December Area Dental Economy • Make hay while the snow flies • Non-covered services • The Smile Center and Delta

October Dental Dow • Getting New Patients on the Internet – Pt II • Collections Made Comfortable Seminar

July Getting New Patients on the Internet – Pt I • Demand Force Reviews Bumped • Collections Made Comfortable

May & June Dental Dow • Trends • Howard is coming! • Scheduling Institutes’s Mystery Shopper

March 2010 Wrap-Up • Upcoming Team Seminars • Front Desk Collections • $25 Million in Perspective

January Howard is coming! • Growth of multi-location group practices • New overhead statistics



November Dental Dow • Economic Survey • Insurance/PPO Survey • Wages & fees • Outrageous Excuses

August Practice Transition • Heath Care Reform • Profitability & Overhead Control

May Dental Dow • Demographics Equals Destiny? • Your Online Reviews

February Dental Dow Wrap-up • Little Things, Big Gains • Your Stats?



December Leadership, staff raises • Result control • Goal planning outline

November Is Flat the new Up? • Practice values rising • Million $ staff

August Delta rapped • Collections seminar • Plugged in with APM

May You? Usary? • Midwest Dental • 2.8 mil Delta suit

February Dental Dow • Management by fear • Moves save $


September Delta Audits Defenses • Your Income Comparison

August Don’t Do What I Did! • Light Schedules? • $1000+/Week

May $ Walks Out Your Door • Expanded Expectations • e-Claims

April Write-Offs, Overhead, Trends • Retreating Office Manager

January Goals For The New Year • Budgeting • Performance Reviews


November Scary Fall? • 12th Practices/Procedures Survey

August Hygiene Productivity • Termination Cost

June Advertising • Your Website

March Number Of New Patients Amazingly Constant


November Delta PPO write-offs increasing

July Collecting money • Moving patients toward treatment

May Measuring The Lifetime Of A Patient

February APM Provides Informed Third-Party Perspective


November PPO Participation • Production Per Patient

July Seasonality In Dentistry • Extended Hours

May Hygiene Downtime • Your Practice Image

March Production Maniacs & Morons


November Your Calendar

May Certified Assistants • Flex Plans

February 3M using Delta • Join the AGD


November 3M Insurance • Your Lease • Fee Strategies

August September – Check For Leaks! • Food Labels • Yellow Pages

June Predetermining Causes Treatment Delays