7101 York Avenue South, Suite 300
Edina, Minnesota 55435-4407
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Bulletins
Quarterly News Bulletins
Dental News from Advanced Practice Management helps keep you abreast of trends and events in our dental community. Bookmark our site and come back often.
2022
NEW! April Bulletin – April Bulletin Addendum
The Dental Dow—First Quarter 2022 • What a Difference a Year Makes • Prepare your Dental Practice for Unexpected Circumstances • Statistical Snapshot • What is Your Job? • It’s Convention Time (April 28-30)
The Dental Dow—2021 Wrap-Up • Scrambled Schedules • Helping Your Team Win • Don’t Fail Your Next Exam—Debunking D1080
2021
Dental Dow—Third Quarter • Survey Highlights • Words Matter • When You Are Ready to Sell, Be Ready to Sell! • Repeal of the McCarran-Fergus Ins Exemption
The Dental Dow—First Half 2021 • Staff Costs • Three Things You Can Do to Make Every Day a Little Better • The Morning Huddle Checklist • Statistical Snapshot: Doctor and Hygiene Hourly Productivity
Dental Dow: First Quarter 2021 • Practice Sale Trends • Delta Lawsuit—Still in Progress • Cyber Security and Attacks
Practice Stats for 2020-Quarter by Quarter
2020
Dental Dow: Third Quarter 2020 • Marketplace Trends • Year End Bonuses as Tax Free Disaster Relief Payments • Covid, Your Staff and Your Schedules • Paying Staff for Covid Related Time Off • Staff Challenges • Are You Leaving Money on the Table?
COVID Recovery /Practice Statistics • A COVID Cautionary Tale • The Extended Practice Appraisal • Tangled Up in Networks • Watch for Upcoming Fee, Wage, Practices & Economic Survey
May 21, 2020 – APM Practice Reopening Survey #2 Results
APM Practice Reopening Survey Results • PPE Charges • PPP Forgiveness
The Dental Dow—1st Quarter • What Happened to Dental Practices in the Last Recession? • Restarting Your Practice • Don’t Make Decisions Based on the Newspapers! • Time to Discuss the Details of Reopening Your Practice • Your Messages to Patients • Is Teledentistry for Real? • Consider Putting Something Like This on Your Website • PPP Loans & Forgiveness • Practice Transitions
Coronavirus Updates 3/18/20 through 3/31/20
- Don’t Wait on This One 3/31/2020
- TIME TO THINK 2020.03.30
- Update From Patrick Cole Regarding CARES Act and SBA 2020.03.30
- Patrick Cole FAQs on Minnesota SBEL 2020.03.30
- Addendum to Collier CARES Act Update 3/30/20
- Coronavirus Updates and Information Small Business Interruption Loans Under The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”)- – article from Collier and Associates
- Employer’s New Obligations Under the FFCRA 2020.03.19.pdf
- Coronavirus Unemployment Information Bulletin-3/18/20
- Management and Legal Issues With the Coronavirus-3/16/20
- Taking Care of Staff and Cash Flow During Office Shutdowns – article from Collier and Associates
- How to Deal With the Coronavirus Business Slowdown (As of March 18) – article from McGill & Hill Group
The Dental Dow—4th Quarter • The ADA is Suing Delta Dental • Practice Transitions and Your Peace of Mind • Heads Up! More Adjustments for Delta Providers • Changes in Medicare as of January 1, 2020 • Help Your Team Help You
2019
The Dental Dow—3rd Quarter • Marketplace Trends • Red Cross Certified CPR Classes • Statistical Snapshot • Are You Leaving Money on the Table When it Comes to Insurance? • Associate Expectations at Buy-in
The Dental Dow—2nd Quarter • The Top 3 Things That Cause a Practice to Run Behind • Collections Made Comfortable Seminar is on Friday, November 1st! • Transitions: Picking Your
Banker • Your Systems Self Assessment
A Surprisingly Slow Start to the Year—The Dental Dow • How Long Will it Take to Sell Your Practice? • Don’t Over Do the Digital! • Do Patients Like you for More Than Your Network Participation? • Management Works—Make it Work for You • Collections Seminar is Friday, November 1
How Does Your Overhead Compare? • Don’t Hire Someone You Can’t Fire! • Please Tell Your Friends • Collections Seminar is Friday, November 1 • 4 Tips to Get More Patients From Your Website • Focus Your Message
2018 Dental Dow • The Payoff is Not Just the Price! • The Top 10 Dentists’ Fantasies • Your Office Manager at Large • Make A Good Impression Even When You’re Not There • Does Direct Mail Work?
2018
Dental Dow—Third Quarter • How Far Do You Go to Estimate Patients’ Insurance Benefits? • Survey Highlights
The Dental Dow • Keep a Good Team Together • Good Information Flow—Paper still works! • Four Ways to Add to Your Practice Value: • What to Do • What Not to Do • Collections Made Comfortable Seminar is Friday, Nov. 2
APM Practice Transitions • We’d Be Crazy Not to Take Our Own Advice • Time Clock Rules • GP Dentist Earnings Facing Headwind • 20 Yards and How Many Dollars Lost? • “Collections Made Comfortable” Seminar Early Bird Registration
Dental Dow: Fourth Quarter 2017 • Incentives • Renewing Your Lease • Timing Your Practice Transition? Look to Your Lease! • Delta Wisconsin Acts Up (Then Settles Down) • “Collections Made Comfortable” Seminar is Friday, Nov. 2 • What’s The Plan, Stan? Do you have written goals for 2018?
2017
November PDF
Dental Dow: Third Quarter 2017 • Practice Profitability: Right Sizing Your Staff • We Love Digital Communications But… • 2017 Survey Results • A Second Look at Delta 216 • Fabulous Study Club Meetings! • What’s the Difference Between an Office Manager and an Administrator?
Dental Dow: First Half 2017 • Mind the Gap! • The Pacific Dental Tsunami • Out of Network BCBS and United Concordia • Statistical Snapshot: Production Per Treatment Room • Employee Dental Perk Pitfall • Collections Made Comfortable Seminar
Delta Games • Save the Date! Collections Made Comfortable Seminar • Making Collection Calls a Good Experience • How Good is Your Hygiene Department?
THE DENTAL DOW—2016 WRAP-UP • ECONOMIC TRENDS • HOW DOES YOUR OVERHEAD COMPARE? • SHOULD YOU ADD ANOTHER OPERATORY?
2016
THE DENTAL DOW—3RD QUARTER 2016 • WE BELIEVE IN INDEPENDENT PRIVATE PRACTICE • PPO PLAYS IN PHOENIX • OPERA DDS • GETTING MORE FOR A DIFFICULT PROPHY • ADMINISTRATIVE TOOLS CHECK UP • SURVEY RESULTS • STATE PLANS
THE DENTAL DOW—2nd QUARTER 2016 • COLLECTIONS SEMINAR—NOVEMBER 4 • PPO’S AND NEW PATIENT FLOW • WHY OFFER IN-OFFICE PLANS? • GET MORE FROM DIGITAL COMMUNICATIONS
April PDF The Dental Dow—First Quarter 2016 • Collections Seminar—November 4 • Aspen’s Abounding! • Your Fixer—Turnover Insurance • Your Statistician • What Would Uncle Dick Do?
February PDF Dental Dow 2015 Wrap Up • Time to recalibrate incentives • How goes it with Physicians?
2015
December PDF To Us YOU are the Big Guys! • Your Response to Corporate Dentistry • PPO/Tech/Economy Survey Highlights • Dental Dow—Still Cruising • Heidi is Here!
August PDF Dental Dow Jones – Still Cruising Through 2015 • Collections Seminar • Want More New Patients? • Balancing PPO Participation • Goodbye Joe
June PDF Dental Dow Jones – 1st Quarter 2015 • Collections Made Comfortable Seminar • Dealing With Patient Complaints – An Opportunity In Disguise • Digital Communications: What Is It And What Good Is It?
April PDF 2014 Dental Dow Wrap-Up • Collections Seminar • Beware Ransom • How Does Your Production/Hour Compare? • New Patients And The Web
January (PDF) Dental Office Overhead & Statistical Trends • Doctor, What’s Your Regeneration Rate? • Good Golly, Do Your Goals! • Fluoride Code D1206 • D1050 “Comprehensive Evaluation” vs D1058 “Comprehensive Perio Evaluation • Thank You!
2014
October Dental Dow 3rd Quarter • Upper Midwest Dental Economy • Dental Fees: 10 Years Ago & Today • Kill Them With Kindness • Protect Your Web Presence
July Dental Dow 2014 • Collections Seminar • PPO Plays • Clinical Calibration Webinar • Corporate Dentistry
May Dental Dow 1st Quarter • Client Appreciation Seminar, September 26 • Impact Of Missed Calls
February The Dental Dow 2013 • Drs. Joe & Mark Are Coming to Town! • Excellence in Dentistry: Us Godfathers • Front Desk Systems Check Through • Is S.E.O. Worth It?
2013
November Our Dental Dow Jones • New Patients/Marketing • Advertising and the Holidays •
A Buyer’s Perspective
July The Dental Dow – Second Quarter • Your Own Insurance Alternatives • Why Online Reviews Matter • Add $1,000s To Your Bottom Line-Coding • Collections Seminar Is November 1st
April The Dental Dow – First Quarter • Your Own Insurance Alternatives • After Hours Visit Code 9440 • SEO or Paid Advertising?
January Dental Dow Wrap-up • Compare Your Income • Slow or No-Payers • Staging Your Practice for Sale • Can Patients On The Move Find You? • The New Fluoride Codes
2012
October The Dental Dow • Highlights from our 2012 surveys • Getting New Patients from the Internet • Rossi’s Dentaltown CE Released
August The Dental Dow • Patients’ Online Complaints • Your Trusted Treatment Plan • Fear And Confusion About Fees And Insurance
May Dental Dow Jones: Good News! • The Future Of Dentistry: Guess! • No Whining! • New Patients From The Internet III
February Area Dental Economy • More New Patients? • Practice Values Strong • Hygiene Department In A Slump?
2011
December Area Dental Economy • Make hay while the snow flies • Non-covered services • The Smile Center and Delta
October Dental Dow • Getting New Patients on the Internet – Pt II • Collections Made Comfortable Seminar
July Getting New Patients on the Internet – Pt I • Demand Force Reviews Bumped • Collections Made Comfortable
May & June Dental Dow • Trends • Howard is coming! • Scheduling Institutes’s Mystery Shopper
March 2010 Wrap-Up • Upcoming Team Seminars • Front Desk Collections • $25 Million in Perspective
January Howard is coming! • Growth of multi-location group practices • New overhead statistics
2010
November Dental Dow • Economic Survey • Insurance/PPO Survey • Wages & fees • Outrageous Excuses
August Practice Transition • Heath Care Reform • Profitability & Overhead Control
May Dental Dow • Demographics Equals Destiny? • Your Online Reviews
February Dental Dow Wrap-up • Little Things, Big Gains • Your Stats?
2009
December Leadership, staff raises • Result control • Goal planning outline
November Is Flat the new Up? • Practice values rising • Million $ staff
August Delta rapped • Collections seminar • Plugged in with APM
May You? Usary? • Midwest Dental • 2.8 mil Delta suit
February Dental Dow • Management by fear • Moves save $
2008
September Delta Audits Defenses • Your Income Comparison
August Don’t Do What I Did! • Light Schedules? • $1000+/Week
May $ Walks Out Your Door • Expanded Expectations • e-Claims
April Write-Offs, Overhead, Trends • Retreating Office Manager
January Goals For The New Year • Budgeting • Performance Reviews
2007
2006
2005
2004
2003