We are here to support the Independent Private Dentists and their teams. We provide staff training, Strategic planning, Practice Transitions and PPO Transitions.
We don’t fix what isn’t broken. We are very customized, so we look at your practice situation, your goals and what opportunities exist for better profit and smooth days. This could be customer service, financial arrangements, scheduling, budgeting, anything needed to make your days pleasant and your practice successful.
We do not do cookbook consulting. Everything we do is very “custom-fit.” That makes us much more efficient from a time and dollar standpoint.
Most of the people that really need us never call! It’s not a matter of needing our services as much as it is we found that great practices do even better with good management.
We are not high pressure. You can call to discuss your situation with no fear of being pressured or pursued!
Yes, there are many on this website. And if you talk to all of them, we have a couple of hundred more!
A practice grows through seeing more people or doing more for the people they see. Practice profitability is a function of the team’s productivity plus increasingly, a matter of closing the gap between what you do and what you get paid for! That is why we are the country’s leading experts in helping doctors strategically and safely drop PPOs. (Lose the discounts, keep the patients.)
Yes. Also, associate success. We are the leading Dental Practice Transition firm in the Upper Midwest.
Understanding your situation and having “PPO playbook” is a must for any smart practice owner. To do this correctly, we take into account the potential and goals of your practice as well as the particular insurance environment you are in. This includes how to deal with the various PPO companies and PPO Umbrellas.
Yes. We’ve been doing surveys in our area for over 40 years.
We have 20 key statistics that we monitor monthly with our clients. Of course, this includes production and collections, but it also includes measurements of patient flow, practice efficiency, open time, collections, and new patients. Every month we monitor over $26 million worth of dental activity and have been doing this and more for decades. Very few Dentists in the country have access to the data and perspective our clients receive.
The right semantics make a difference! So does staff training for the right attitude in dealing with patients, money, and insurance. When needed, we address aspects of patient contact from the initial phone call to their next recall visit.
For example, a lot of the practices overly rely on their digital communication systems, so the staff does not have the patient contact and skills they need to get the best results in keeping patients and keeping patients returning.
We are not an advertising firm. But we can give you real practical advice on the factors that make a difference in how many new patients you bring in and keep.
One thing we do is that we help them work for their financial statements to get a clear picture. We are also well aware of the industry norms and can help you find and solve any problem areas.
All the above! And, increasingly by making sure you get paid for what you do by optimizing your PPO participation.
Yes. Although we found that it is much easier to improve revenue efficiency than try to suppress costs. For example, you can’t control the market for hygiene wages, but you can control the outcome from the wages you are paying!
Many of our clients have been with us for decades. We wouldn’t be in business if we didn’t return far more to our clients than we cost. The increase in happiness and having a well-organized office is harder to measure.
Most Practice Management systems are under-used. We help to the extent that we coach in parts of the system that truly are relevant to your office.
We use the numbers to give you a clear idea of where you stand and how the practice is progressing.
Just Call to schedule your 20-minute consultation or click on this Calendly link. It is a chance to explore your situation, find out more, no pressure – no hype.
We usually start with some type of evaluation or analysis whether it is of your systems or your PPO situation or your practice retirement goals, etc. Then we customize a program to accomplish whatever it is you want to have accomplished!
We meet with Clients 3 to 12 times during the course of the year. Again, customized to the situation.
Most of our clients want ongoing support. We have seen many of our clients for years on a quarterly basis to keep the team focused, and the practice cruising along.
Most of our clients are already successful and they are working on becoming more successful. If you have recently purchased a practice, we strongly advise you enlist our management source – but often people that purchase a practice are not in the mood to do it right away. We do not generally do not work with starter practices.
Most of our clients are practices with 1 to 5 providers.